April 20, 2020 | 1:00 - 3:00pm
April 29, 2020 | 10:00am - 12:00pm
Are you getting the best from your emails, or are they getting the best of you? In many ways, emailing has made communication easier and faster, but it has also created its own set of problems. Emailing is often overused or used when another form of communication would be more effective. Because emails are written quickly, and because they lack the non-verbal aspect of face-to-face or telephone communication, they can easily be misunderstood.
In this workshop, you will learn how to focus your message quickly, write to the reader, and organize your material so that it is easily understood. You will also learn how to adapt the wording and style of your message so that it gets results and strengthens working relationships.
Tess George, M.A. in Speech Communication, is founder and principal of Speakwell, a communication training firm, focusing on communication skills in the workplace. She has taught a variety of communication classes at many colleges, including Penn State and UMass. With over 20 years' experience in training, teaching, singing, acting and storytelling, she helps participants to reach their communication goals.
