Managing Organizational Change

Managing Organizational Change: Culture, Policy, and Process

In our rapidly changing world, organizations are forced to adapt quickly and often, and consistently handle multiple simultaneous changes. However, studies show that creating successful organizational change is difficult, and often unsuccessful. As fast-changing businesses become the new norm, the role of effective change agents/change leaders becomes more critical for businesses to remain competitive. In this program, participants (specifically change agents) will learn about the multiple factors involved in managing change effectively. The focus will be on three specific components to organizational change: culture, policy and process. Participants will learn how to identify their current and desired culture, create and implement policies and procedures that align with the desired culture, address challenging employee transitions that stall progress, and create communication and assessment tools and templates that are uniquely designed for each organizational culture. Significant time and discussion will be spent on the "people” side of change; specifically the education and communication efforts needed to motivate and inspire entire organizations about change. In this hands-on, experiential program, participants will leave with practical tools, templates, checklists and exercises they can use immediately to implement effective change management strategies at their organizations. Professionals that would most benefit from this session are SVPs/VPs/HR managers/Organizational Development/Learning & Development, business owners/entrepreneurs, C-Suite professionals, any organizational ‘Change Agent', and anyone leading a merger/acquisition. 

This is part of the Leadership & Management Certificate Program, but you do not need to be enrolled in the program to take this workshop.

Instructor Bios


Managing Organizational Change: Culture, Policy, and Process

  • Tammy Jordan

    Tammy Jordan

    Tammy Jordan is the chief empowerment officer and founder of Leader Consulting Group. Founded in 2011, Leader Consulting Group is a leadership consulting firm specializing in the hospitality, not-for-profit and healthcare industries. Tammy has over 20 years of experience in organization development, training, speaking and coaching fields. In addition to her consulting, training and speaking work, Tammy enjoys researching and writing about women's leadership topics. Her most recent large-scale research project examined gender differences in core self-evaluations. Tammy holds a bachelor's degree in sociology with a concentration in human relations and work from Saint Anselm College and a master's degree in organization development and leadership from Saint Joseph's University. Tammy has extensive experience in multiple assessments and is certified in DiSC and specializes in the Herrmann Brain Dominance Instrument (HBDI).

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