Overview

Reduce Turnover and Increase Productivity
PDT-BusLM-139

Reduce Turnover and Increase Productivity with “Help Me Help You Help Us” Conversations

It’s no secret that most employers continue to struggle with low employee engagement and high turnover, as Gallup’s annual employee engagement research has shown over the years. Clearly “employee engagement programs” aren’t enough. If they were, the engagement needle would have moved.

To improve your ability to create a high engagement, high performance, and low turnover workplace environment, you will need to have managers who are skilled at engaging employees in Employee Engagement Conversations.

Whether framed as a Stay Interview or the more involved, information-rich “Help me help you help us” Conversation, these conversations between managers and their direct reports enable managers to:

  1. Identify and address potential sources of employee disenchantment before the employee decides to quit.
  2. Understand what motivates each individual team member and explore with each how to satisfy their unique “employee engagement recipe.”
  3. Learn from each employee what they are currently doing that isn’t helpful, what they are doing that works, and what they could be doing to be even more effective at bringing out the best in that employee.
  4. Engage employees in conversations around their professional growth interests and collaborate to find opportunities to make these a reality (this is especially important with younger employees).
  5. Communicate so that employees are willing to speak candidly and give honest feedback, so they will provide information necessary for these conversations to provide useful information.

 

What You Will Learn

PDT-BusLM-139

Reduce Turnover and Increase Productivity with “Help Me Help You Help Us” Conversations

In this program for both managers and HR professionals will learn:

1. The strategy, skills

2. verbiage to have these conversations and gather the information needed to create a high engagement, high performance, low turnover workforce.

Instructor Bios

PDT-BusLM-139

Reduce Turnover and Increase Productivity with “Help Me Help You Help Us” Conversations

  • David Lee

    David Lee, the founder of HumanNature@Work, works with employers who want to improve employee engagement, productivity, and customer service. He has worked with organizations and presented at conferences both domestically and abroad.

    An internationally recognized thought leader in the field of employee engagement and performance, he is the author of over 150 articles and book chapters that have been published in trade journals and books in the US, Europe, India, Australia, and China

    He is also the author of Dealing with a Difficult Co-Worker and Powerful Storytelling Techniques for Trainers (published by ASTD Press).

    In addition to his research and work with both struggling and “best in class” organizations, David Lee’s work draws from a wide range of scientific disciplines including cognitive neuroscience, anthropology, psychoneuroimmunology, trauma and resilience research, and paleopsychology.

    Taking this research which typically doesn’t find its way into the business world, David translates these principles of human nature into practical leadership and managerial strategies that optimize employee performance.

    To capture the impact understanding human nature makes, David borrows from the popular TV show The Dog Whisperer, and explains “Understanding human nature helps you become a People Whisperer, and by doing so, dramatically improves your ability to get the best results from others (and yourself).”

    Recently, his work on what makes organizations resilient and employees perform at their best has focused on the central role productive relationships and productive conversations have on these outcomes, with this being the take away message:

    “Every better business result you desire requires having a better conversation.”

09:00am - 03:30pm
Portsmouth - 230 Commerce Way
David Lee
289.00 PDT-Workshop
6
USNH Tuition Benefit Discount
PDT - 10% Alumni Discount
UNH Extension Discount
REEO Discount
New to NH Discount
0.6
PDT-BusLM-139
224055