It’s no secret that most employers continue to struggle with low employee engagement and high turnover, as Gallup’s annual employee engagement research has shown over the years. Clearly “employee engagement programs” aren’t enough. If they were, the engagement needle would have moved.
To improve your ability to create a high engagement, high performance, and low turnover workplace environment, you will need to have managers who are skilled at engaging employees in Employee Engagement Conversations.
Whether framed as a Stay Interview or the more involved, information-rich “Help me help you help us” Conversation, these conversations between managers and their direct reports enable managers to:
In this program for both managers and HR professionals will learn:
1. The strategy, skills
2. verbiage to have these conversations and gather the information needed to create a high engagement, high performance, low turnover workforce.
David Lee, the founder of HumanNature@Work, works with employers who want to improve employee engagement, productivity, and customer service through his consulting, coaching, and training. He has worked with organizations and presented at conferences both domestically and abroad. An internationally recognized thought leader in the field of employee engagement and performance, he is the author of over 100 articles and book chapters published in the US, Europe, India, Australia, and China. He is the author of Dealing with The Difficult Co-Worker, Managing Employee Stress and Safety (published by MEMIC) and Powerful Storytelling Techniques (published by ATD Press). Both the second and third editions of the business classic, The Talent Management Handbook, feature a chapter of his about the topic of Onboarding. In addition to his research and work with both struggling and “best in class” organizations, David Lee’s work draws from a wide range of scientific disciplines that seek to understand human nature. Taking this research which typically doesn’t find its way into the business world, David translates these principles of human nature into practical leadership and managerial strategies that optimize employee performance. To capture the impact understanding human nature makes, David borrows from the popular TV show The Dog Whisperer, and explains “Understanding human nature helps you become a People Whisperer, and by doing so, dramatically improves your ability to get the best results from others (and yourself).” Recently, his work on what makes organizations resilient and employees perform at their best has focused on the central role productive relationships and productive conversations have on these outcomes, with this being the take away message: “Every better business result you want requires having a better conversation.”
