Conducting training programs for adults requires specific skills and techniques. In order to create real behavior changes and transfer of knowledge, the workshop leader must do much more than just present information. This workshop will help you learn how to make your training a valuable learning experience for the participants. Topics include: matching the training objectives to the training need, building rapport, designing learning activities, encouraging and managing discussion, and using visual aids to increase learning. This workshop is appropriate for formal trainers as well as managers and professionals who want to train others.
(This is part of the Human Resources Management, and Professional Coaching Certificate Program, but you do not need to enroll in the program to take this workshop.)
Tess George, M.A. in Speech Communication, is founder and principal of Speakwell, a communication training firm, focusing on communication skills in the workplace. She has taught a variety of communication classes at many colleges, including Penn State and UMass. With over 20 years' experience in training, teaching, singing, acting and storytelling, she helps participants to reach their communication goals.