Gayle O’Connor is a Senior Partner at HR ROI Consulting and has been a human resource practitioner for 25+ years. She has an undergraduate degree in Business Management, and a graduate certificate in Personnel & Industrial Relations. She is a Senior Certified HR Professional (SHRM-SCP) and a certified Project Management Professional (PMP). Gayle excels at leading HR change initiatives through program development and project management, solves HR challenges with practical business solutions, and creates and delivers educational programs to a broad audience. HR practice areas include job design and analysis, recruiting and staffing, HR compliance, organizational structure, training & development, performance management, human resource information system selection, design, and architecture, as well as employee engagement and communication.