Mark C. Hall is the President of William George Associates (WGA) and is the instructor for this energetic and eye-opening 2-day certification class. He has been training and consulting in in the Agile/Scrum space for 7 years and has personally instructed and certified over 500 graduates of this course during that time. He also oversees WGA Scrum consulting services including assessments, Agile coaching, and implementations. He assists clients in dramatically improving their product development processes leveraging Scrum. For large-scale products and teams, Mr. Hall teaches and coaches the Spotify model. The Agile wave is upon us for all types of product development and Mr. Hall is intent on teaching and implementing Agile/Scrum principles that improve customer satisfaction, increase revenue and profits, and create a self-organizing culture of employee satisfaction, passion and accountability.