Rich leads projects for business modeling, customer experience design and workshop training. He is the Principal at Empatico where his clients range from Fortune 500 companies to local Vermont non-profits. He is the Director of Innovation and Entrepreneurship at Dartmouth College’s Dickey Center for International Understanding. His focus is on President Obama’s Young African Leaders Initiative (YALI) teaching Mandela Fellows in the summer and East Africans in Nairobi, Kenya in the winter. He has built innovative digital marketing solutions for clients for almost 20 years. Previously he was a partner at one of northern New England’s largest ad agencies and ran his own digital strategy and marketing agency, Digalicious. In both places he led award-winning innovative digital work. He is a frequent commentator on Vermont Public Radio (VPR) an innovation columnist at the Burlington Free Press and an ongoing contributor at the Huffington Post. He has a B.A. from Dartmouth, an M.S. in New Media from Boston University. He studied design and innovation at the California College of Arts.