Human Resources 101: Practitioner Skills Workshop at UNH

Human Resources 101: Practitioner Skills Workshop

Please note this course has been rescheduled from its original date of February 28, 2019.

This course has been approved for 6 SHRM PDCs

In this workshop, you'll look at the changing role of Human Resources - from an administrative function concerned primarily with hiring and firing to what is often now an integrated function in the organization's strategic planning process.

You'll get a thorough introduction to the various skills required of an HR professional. You'll discuss staffing, HR planning, recruiting and selecting employ­ees, employee orientation and training, performance management, com­pensation practices, job design and analysis, employee benefits, employee/ management relations, and cultural diversity in the workplace.

This dynamic workshop is for both new HR professionals as well as seasoned pros who want a refresher on the key building blocks to success.

What You Will Learn


Human Resources 101: Practitioner Skills Workshop

Human resource management (HRM) encompasses those activities designed to provide for and coordinate the human resources of an organization. The human resources (HR) of an organization represents one of its largest investments. In fact government reports show that approximately 70 percent of national income is used to compensate employees. The value of an organization’s human resources frequently becomes evident when the organization is sold. Often, the purchase price is greater than the total value of the physical and financial assets. This difference sometimes called goodwill, partially reflects the value of an organization’s human resources. In addition to wages and salaries, organizations often make other sizable investments in their human resources. Recruiting, hiring, and training represent some of the more obvious examples.

Human resource management is today, the term for what has traditionally been referred to as personnel administration or personnel management. However, as the introductory quote indicates, some authors view human resource management as being somewhat different from traditional personnel management. They see personnel management as much narrower and more clerically oriented than human resource management.

Instructor Bios


Human Resources 101: Practitioner Skills Workshop

  • Amy Cann

    Amy Cann

    Amy’s career has spanned over 20 years in the Human Resources profession, and she is committed to guiding leaders to create positive, productive, safe work environments and engaging cultures for their employees while partnering to solve their challenges.

    She is currently enrolled at the Maine School of Law to complete her Juris Doctor degree with a specialization in Employment Law. Her education includes both a Master of Science in Organizational Leadership and a Master of Business Administration degree, Graduate Certificates in Human Resources Management and Social Media Marketing, and a dual Bachelor degree in Human Resources Administration and Psychology.

    Amy has designed and taught graduate, undergraduate, and professional development workshops for eight years for Southern New Hampshire University (SNHU) and the University of New Hampshire (UNH), as well as led over 100 employer training sessions over the years.

    She is a Certified Senior HR Professional (SHRM-SCP) through the Society of Human Resources Management (SHRM) and a Certified Safety Management Specialist (SMS) through the Board of Certified Safety Professionals (BCSP), a member of the NH Business and Industry Association (NH BIA) and the Chamber Collaborative of Portsmouth.

    Amy specializes in employment law, employee relations, leadership coaching, risk management, and organizational development and training.

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