Annual Conference for Office Managers, Executive Assistants and Administrative Professionals
Expand your skill-set; Be strategic and creative; Feel value and purpose; Inspire change – Be an Office Pro!
Today's workplace is more complex than ever before and the roles and expectations of office professionals are constantly evolving and growing. Office Pros are continually asked to do more with less, stretch their skills to fill in gaps, and quickly respond to ever-changing demands and priorities. In this accelerated office environment, those who don't keep up will inevitably get left behind.
The 2022 UNH Conference for Office Professionals will give you practical tools and tips to help enhance your abilities, your organization, and your career.
Enrollment includes full access to the 2022 UNH Conference for Office Professionals including:
Peter Hughes, M.Ed., is a part-time faculty member at the University of New Hampshire’s Paul College of Business and Economics, where he teaches organizational behavior. He also teaches at Cambridge College’s Graduate School of Management leading courses in operations and total quality management, organizational development, and transformational leadership. Peter has worked with numerous hospitality and service organizations. More recently, he was hired by the country of Anguilla to help improve the tourism experience for international visitors. Peter’s business career encompasses diverse industries where he has served as Manufacturing Manager, Corporate Project Manager and Director of Organizational Development. He is also the President & CEO of High Performing Leadership, Ltd, and the author of the book, Leadership and the Road to High Performance.
Gerri King, Ph.D., a former psychotherapist who worked with students, is a social psychologist and organizational consultant, who consults, trains, and speaks nationally and internationally to healthcare, corporate, industrial, educational, non-profit, and governmental clients throughout the US and abroad.
As a seminar presenter, trainer, frequent conference presenter/keynoter, and consultant, Dr. King offers a wide range of topics, including supervisory skills, team building, resolving conflicts through effective communication, motivating workforces, the dynamics of change, why adults and students avoid success, creating a blame-free and gossip-free work environment, facilitating the multi-generational workforce, and the changing role of leadership. She also facilitates conflict and consensus, strategic plans, and team building.
Gerri, a former adjunct professor at the graduate and undergraduate levels, is a founding partner and President of Human Dynamics Associates, Inc., a consulting and counseling firm in Concord NH. She holds a BA, Masters, CAGS, and Ph.D. and is the author of The Duh! Book of Management and Supervision: Dispelling Common Leadership Myths.
More information can be found on http://www.gerriking.com
Debra Schuler, B.S., Management is a leadership development facilitator, coach and consultant who helps adults and youth lead themselves with more clarity and purpose to achieve greater fulfillment and success. Her work with individuals and organizations incorporates the research-based principles and evidence from neuroscience and positive psychology, as well as more than 20 years of corporate learning and development experience in large, global technology companies. Debra is a certified Professional Trainer (Association for Talent Development) and earned a Certificate in Positive Psychology from Kripalu Center for Yoga & Health. She is a certified CoreThemes™ career consultant and certified instructor for “The 7 Habits of Highly Effective People.” https://www.ensolifebydesign.com/
Registration & Breakfast
Welcome to the 2022 UNH Conference for Office Professionals
Achieving Your Personal Best
Peter Hughes | High Performing Leadership
We'll cover the essential elements of achieving your personal best at work by examining the individual behaviors and operating philosophies necessary to achieve your career aspirations and long-term success. This interactive presentation will include table discussions and exercises that will reinforce the core elements including the rhythm of high performance; desires of today’s employees; work and personal challenges facing employees today; characteristics of highly successful people; presenting a powerful image; and personal motivation and accountability.
10:10am - 11:00am
Gerri King | Human Dynamics Associates
Organizations change, and often at a breathtaking rate. Ongoing change can be threatening and stressful to employees and teams. Rumors, miscommunication, conflict, poor concentration, and low energy can all be unintended byproducts. But organizations and employees can get ahead of potential negative impacts and remain effective and healthy during change by learning techniques for managing it. In this interactive presentation, you'll build a toolkit of skills needed to help others process change by learning about the dynamics of change and developing an understanding for the stages that people go through as they adapt.
11:10am - 12:00pm
Creating a Blame-Free, Gossip-Free Work Environment
Gerri King | Human Dynamics Associates
Imagine a workplace without the constant stressors of blame and gossip. The concept is easy to understand, and hard to make a reality. Once accomplished, the workplace is safe and productivity and motivation increase. Employees feel comfortable to bring up concerns and become increasingly proactive addressing issues. It doesn't matter who is to blame. What does matter is that what's not working gets fixed.
When the environment is not punitive, employees are much more willing to own up to mistakes and take responsibility when something goes wrong. If they become aware of an issue or concern, they comfortably bring it up. Problems are solved early - before they have a chance to become more serious - and solutions are found so that the experience isn’t replicated. Client/Customer Service improves, as it always does, when employees feel safe and trusted. Gossip-free means that people talk to each other rather than about each other - including talking to supervisors about colleagues. At the outset, these concepts seem impossible to implement. "It's not natural," you might say.” But, it is worth a try. Consider the benefits of a work environment where fear, worry, resentment, and suspicion are absent? A place where the work flows because the avenues previously cluttered with destructive chatter have been cleared.
12:00pm - 1:00pm
1:00pm - 2:20pm
Time and Priority Management: Strategies and Tools for Putting First Things First
Debra Schuler | ENSO Life by Design
Living a more productive and balanced life starts with recognizing and accepting that not doing everything that comes across your path is not only acceptable, it’s wise. Highly effective people know that sometimes choosing to say “no” or “not now” to certain personal and professional demands is necessary in order to focus on their highest priorities and goals. This session will provide practical strategies and tools to help increase focus on your most important priorities and reduce and / or eliminate the unimportant.
2:30pm - 3:30pm
Grow Your Mindset - Know Your Value - Own Your Power
Debra Schuler | ENSO Life by Design
Are you living your life by design or by default? Highly effective people proactively define a vision and purpose for their life and it starts with keen awareness of our current paradigms. How we see, understand and interpret ourselves and the world drives our daily behavior and creates the results we get. Learn and apply a simple and powerful psychological process for positively transforming your paradigms to rewrite the self-limiting stories that keep you from living the life you truly want for yourself and others.