Analyzing Workstyles: Using MBTI to Improve Workplace Performance

Analyzing Workstyles: Using MBTI to Improve Workplace Performance


  • Formerly titled “Analyzing Work Styles: Using MBTI to Improve Communication”
  • This program is traditionally a face-to-face classroom training program, but the Spring 2021 Semester section will be held online as we prioritize distance learning in response to the Novel Coronavirus (COVID-19). This program will be two half-day workshops.

This course has been pre-approved for SHRM PDCs

The ability to communicate and to understand your own and others' work styles is critical to building effective organizations and teams.

This workshop will help participants discover their personality type using the Myers-Briggs Type Indicator® (MBTI), understand their natural approaches to work, and learn how to use this knowledge to improve interactions with others. While there are 16 Types, you will learn tips for working with people who have the same, similar, or very different Types.

Receive supporting materials that provide you with awareness of your own work style, how to leverage the best of your Type to work effectively in your team and organization, and practical tips on how to apply Type to maximize your workplace performance in the following:

  • Communicating effectively with others
  • Solving problems in a team environment
  • Making decisions on projects
  • Developing an action plan to apply Type to a current workplace challenge


What You Will Learn


Analyzing Workstyles: Using MBTI to Improve Workplace Performance

Workshop Goals:

  • Introduce or review a flexible model of personality which is based on the work of Carl Jung via Myers and Briggs.
  • Illustrate that personality styles/communication styles reflect variation in cognitive patterns and habits.
  • Illustrate the impact of subtle personality and communication differences in the work place.
  • Increase understanding of and appreciation for personality styles and communication patterns.
  • Demonstrate that personality type does not predict behavior or skills.
  • Illustrate that self-management depends on self-knowledge.

Workshop Objectives:

  • Review sources of individual differences
  • Learn the history and underlying framework of the Myers-Briggs Type Indicator (MBTI); concepts, definitions and how it’s different from trait questionnaires.
  • Complete the MBTI questionnaire and experiential feedback session: complete self-assessment, receive and understand how to interpret MBTI results, compare results to one’s self-assessment, explore possible discrepancies and “best fit type”.
  • Discover connections between personality and communication style preferences; differentiate personality from behavior.
  • Understand one’s and other’s communication styles.
  • Receive communication tips from others, apply knowledge to case studies.
  • Learn about organizational tendencies, Z decision making model.

Instructor Bios


Analyzing Workstyles: Using MBTI to Improve Workplace Performance

  • Katherine Maloney

    Katherine Maloney is an accomplished career and workplace coach and has been qualified to administer the MBTI for over 25 years.  She is passionate about supporting people to flourish in their work and life.  She currently wears two hats:  a Senior Career Counselor at UNH’s Peter T. Paul College of Business & Economics and as Principal of her own coaching and training firm.  She brings broad business knowledge having worked in HR/people development with Boston-based organizations such as Fidelity Investments, BlueCross BlueShield of MA, and BankBoston.  A graduate of Boston College with an MBA from Babson College, she currently lives near the beach in York, ME.

This course is currently unavailable.