Overview

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Becoming an Employee Whisperer

What Every Manager Should Know About Human Nature

When you understand human nature, it’s like having the “Owners Manual to Maximum Employee Performance.”

When you understand human nature—what makes people tick—you become like Ceasar Millan, the Dog Whisperer, except for people. Because Ceasar Millan understands “dog nature,” he can take a dog whose owner finds frustrating and problematic and turn the dog into a “high performer.”

Why?

Because he knows what makes dog’s tick.

Instead of being frustrated and puzzled why employees don’t care as much as you wish, or work as hard as you need them to, or…find it hard to find and keep quality employees…crack the human nature code and become an Employee Whisperer. T

The more you understand human nature, the greater your ability to:

  • Get the best work—both quality and quantity—out of your employees
  • Help employees embrace—rather than resist--change
  • Foster initiative and discretionary effort
  • Avoid employee relation landmines that result in high turnover or lawsuits
  • Reduce complaining and drama
  • Get buy-in for your decisions

This program translates important research on human nature into practical, actionable behaviors supervisors and managers at all levels can execute, and by doing so bring out the best in their employees.

Instructor Bios

PDT-BusLM-159

Becoming an Employee Whisperer

  • David Lee

    David Lee, the founder of HumanNature@Work, works with employers who want to improve employee engagement, productivity, and customer service through his consulting, coaching, and training. He has worked with organizations and presented at conferences both domestically and abroad.  An internationally recognized thought leader in the field of employee engagement and performance, he is the author of over 100 articles and book chapters published in the US, Europe, India, Australia, and China. He is the author of Dealing with The Difficult Co-Worker, Managing Employee Stress and Safety (published by MEMIC) and Powerful Storytelling Techniques (published by ATD Press). Both the second and third editions of the business classic, The Talent Management Handbook, feature a chapter of his about the topic of Onboarding.  In addition to his research and work with both struggling and “best in class” organizations, David Lee’s work draws from a wide range of scientific disciplines that seek to understand human nature.  Taking this research which typically doesn’t find its way into the business world, David translates these principles of human nature into practical leadership and managerial strategies that optimize employee performance.  To capture the impact understanding human nature makes, David borrows from the popular TV show The Dog Whisperer, and explains “Understanding human nature helps you become a People Whisperer, and by doing so, dramatically improves your ability to get the best results from others (and yourself).”  Recently, his work on what makes organizations resilient and employees perform at their best has focused on the central role productive relationships and productive conversations have on these outcomes, with this being the take away message:  “Every better business result you want requires having a better conversation.”

09:00am - 03:30pm
Manchester Campus, 88 Commercial St.
David Lee
289.00 Workshop Fee
6
USNH Tuition Benefit Discount
PDT - 10% Alumni Discount
UNH Extension Discount
Discount
REEO Discount
New to NH Discount
0.6
PDT-BusLM-159
224054