Overview

Foundations of Supervision
PDT-BusLM-25

Foundations of Supervision

 

This workshop is designed to improve the skills of individuals currently in, or moving into, supervisory and managerial positions. Through exercises, discussion, and self-assessment tools, you will develop an understanding of the fundamental concepts of effective supervision.

You'll learn:

  • The role of the supervisor/manager
  • Management styles
  • How to promote good performance and job satisfaction
  • Effective communication skills

Please note that each student will receive David Lee's book "Dealing with a Difficult Co-Worker. Vol. 1 of the Courageous Conversations at Work Series"

Book Fee is factored in the tuition 

This course has been approved for SHRM PDCs

Instructor Bios

PDT-BusLM-25

Foundations of Supervision

  • David Lee

    David Lee, the founder of HumanNature@Work, works with employers who want to improve employee engagement, productivity, and customer service. He has worked with organizations and presented at conferences both domestically and abroad.

    An internationally recognized thought leader in the field of employee engagement and performance, he is the author of over 150 articles and book chapters that have been published in trade journals and books in the US, Europe, India, Australia, and China

    He is also the author of Dealing with a Difficult Co-Worker and Powerful Storytelling Techniques for Trainers (published by ASTD Press).

    In addition to his research and work with both struggling and “best in class” organizations, David Lee’s work draws from a wide range of scientific disciplines including cognitive neuroscience, anthropology, psychoneuroimmunology, trauma and resilience research, and paleopsychology.

    Taking this research which typically doesn’t find its way into the business world, David translates these principles of human nature into practical leadership and managerial strategies that optimize employee performance.

    To capture the impact understanding human nature makes, David borrows from the popular TV show The Dog Whisperer, and explains “Understanding human nature helps you become a People Whisperer, and by doing so, dramatically improves your ability to get the best results from others (and yourself).”

    Recently, his work on what makes organizations resilient and employees perform at their best has focused on the central role productive relationships and productive conversations have on these outcomes, with this being the take away message:

    “Every better business result you desire requires having a better conversation.”

09:00am - 03:30pm
Portsmouth - 230 Commerce Way
David Lee
299.00 Tuition
6
USNH Tuition Benefit Discount
10% Alumni Discount
UNH Extension Discount
Military Discount
REEO Discount
New to NH Discount
UNHOCE Discount
0.6
PDT-BusLM-25
224488
09:00am - 03:30pm
Manchester Campus, 88 Commercial St.
David Lee
289.00 Tuition
6
USNH Tuition Benefit Discount
10% Alumni Discount
UNH Extension Discount
Military Discount
REEO Discount
New to NH Discount
UNHOCE Discount
0.6
PDT-BusLM-25
224360