When you deliver training and development programs to employees in an organization, there is an expectation of results. Those results may be new knowledge, improved skills, modified behaviors, or other expectations based on the needs of the organization and employees. To help you determine whether the training was valuable, there are questions you must answer and to answer them requires measuring the outcomes.
• How effective was the training in helping the employees gain relevant knowledge and skills?
• Were the employees able to apply what they learned to improve their performance and/or behavior at work?
• Was the trainer effective in delivering the training?
In this workshop, you will learn the role and benefits of evaluations, how to create and administer evaluation tools, how to determine if training influenced the employee's performance, and how to communicate the results to key people within the organization.
Sheila Adkins is a Certified Professional in Talent Development with more than 20 years of experience across many sectors – banking, retail, education, healthcare, hospitality, manufacturing, call centers, and non-profit. She is an expert in business and performance analysis, developing organizational cohesion, and managing change influences. With extensive knowledge in adult learning, professional development, and succession planning, she has proven success partnering with organizations to align their vision to talent development strategies.
Sheila holds a BA in Business-Economics and an MS in Adult and Higher Education. She is a Certified Facilitator for Everything DiSC Workplace through Wiley, a Certified Level 1 Facilitator for Compassionate Integrity Training through Life University’s Center for Compassion, Integrity and Secular Ethics, and has achieved various certifications in virtual facilitation, training delivery, e-learning instructional design, and evaluating learning impact.
