How to Evaluate Training Effectiveness
When you deliver training and development programs to employees in an organization, there is an expectation of results. Those results may be new knowledge, improved skills, modified behaviors, or other expectations based on the needs of the organization and employees.
To help you determine whether the training was valuable, there are questions you must answer and to answer them requires measuring the outcomes.
• How effective was the training in helping the employees gain relevant knowledge and skills?
• Were the employees able to apply what they learned to improve their performance and/or behavior at work?
• Was the trainer effective in delivering the training?
In this workshop, you will learn the role and benefits of evaluations, how to create and administer evaluation tools, how to determine if training influenced the employee's performance, and how to communicate the results to key people within the organization.
