Mastering HR Leadership at UNH

Mastering HR Leadership

This course has been approved for 6 SHRM PDCs

Managers and employees need HR professionals to be leaders, partners, and teammates with the common goal of a successful and sustaining organization.

This interactive workshop will focus on ways to achieve three crucial competencies of any HR leader: business mastery, human resources mastery, and personal credibility.

Business mastery pertains to knowing your customers, products, and services; understanding how your organization operates; comprehending financial management and strategic planning; and aligning the HR function with your organization's objectives and needs.

HR mastery includes having the breadth of knowledge, skills, and abilities in the profession, the desire for continuous learning, and the drive to attain excellence.

Personal credibility pertains to having the respect and trust of others in your judgment and skills.

This workshop is for both new and experience HR professionals

What You Will Learn


Mastering HR Leadership

Personal Credibility – HR Expertise – Business Expertise

Credibility Traits

Credibility Specific to HR Professionals

Ethical Practices

Talent Management

Culture & Employee Engagement

Risk Management

Customer-Driven Quality

Instructor Bios


Mastering HR Leadership

  • Amy Cann

    Amy Cann

    Amy is the Founder and Senior Consultant at HR ROI, a full-service HR consulting firm located in Pease Tradeport.  Her background includes 20 years of HR and safety experience in-house for US-based organizations and six years of teaching a variety of Human Resources and Business-related subjects as an Adjunct Instructor at Southern NH University and at UNH. 

    Her educational background includes an MBA in Global Studies and Graduate Certificates in Human Resources Management and Social Media Marketing from Southern NH University.  Her undergraduate degree is a dual B.A. in Human Resources Administration and Psychology from Saint Leo University. 

    Amy maintains Senior HR certification through the Society of Human Resources Management (SHRM) and teaches the online SHRM preparation course through SNHU. She also maintains her Safety Management Specialist (SMS) certification through the Board of Certified Safety Professionals (BCSP). On the volunteer side, she is the President for the Seacoast HR Association and a Board Member and Head Coach with the Rochester Youth Soccer Association (RYSA).

09:00am - 03:30pm
Manchester Campus, 88 Commercial St.
Amy Cann
259.00 Tuition (includes lunch)