This course has been approved for SHRM PDCs
Managers and employees need HR professionals to be leaders, partners, and teammates with the common goal of a successful and sustaining organization. This interactive workshop will focus on ways to achieve three crucial competencies of any HR leader: business mastery, human resources mastery, and personal credibility. Business mastery pertains to knowing your customers, products, and services; understanding how your organization operates; comprehending financial management and strategic planning; and aligning the HR function with your organization's objectives and needs. HR mastery includes having the breadth of knowledge, skills, and abilities in the profession, the desire for continuous learning, and the drive to attain excellence. Personal credibility pertains to having the respect and trust of others in your judgment and skills. This workshop is for both new and experience HR professionals
Personal Credibility – HR Expertise – Business Expertise
Credibility Traits
Credibility Specific to HR Professionals
Ethical Practices
Talent Management
Culture & Employee Engagement
Risk Management
Customer-Driven Quality