Mastering HR Leadership

Mastering HR Leadership

Managers and employees need HR professionals to be leaders, partners, and teammates with the common goal of a successful and sustaining organization. This interactive day will focus on ways to achieve three crucial competencies of any HR leader: business mastery, human resources mastery, and personal credibility. Business mastery pertains to knowing your customers, products, and services; understanding how your organization operates; comprehending financial management and strategic planning; and aligning the HR function with your organization's objectives and needs. HR mastery includes having the breadth of knowledge, skills, and abilities in the profession, the desire for continuous learning, and the drive to attain excellence. Personal credibility pertains to having the respect and trust of others in your judgment and skills. This workshop is for both new and experience HR professionals.

(This is part of the Human Resources Management Certificate Program, but you do not need to enroll in the program to take this workshop.)

What You Will Learn


Mastering HR Leadership

Personal Credibility – HR Expertise – Business Expertise

Credibility Traits

Credibility Specific to HR Professionals

Ethical Practices

Talent Management

Culture & Employee Engagement

Risk Management

Customer-Driven Quality

Instructor Bios


Mastering HR Leadership

  • Amy Cann

    Amy’s background includes 20 years of Human Resources & Safety experience and six years of teaching a variety of Human Resources and Business-related subjects as an Adjunct Instructor at Southern NH University and at UNH.  She has her own HR consulting firm, called Human Resources ROI, LLC, located at Pease Tradeport in Portsmouth, NH.

    Her educational background includes a MBA in Global Studies and Graduate Certificates in Human Resources Management and Social Media Marketing from Southern NH University.  Her undergraduate degree is a dual B.A. in Human Resources Administration and Psychology from Saint Leo University.  

    Amy maintains Senior HR certification through the Society of Human Resources Management (SHRM) and Safety Management Specialist certification through the Board of Certified Safety Professionals (BCSP). She is the Social Media Director & SHRM Foundation Chair for SHRA, an Ambassador for the Rochester Chamber of Commerce, a NH Business & Industry Association (NH BIA) HR, HealthCare, and Workforce Development Committee Member, and Board Member and Head Coach with the Rochester Youth Soccer Association (RYSA).

09:00am - 03:30pm
Manchester Campus, 88 Commercial St.
Amy Cann
USNH Tuition Waiver Discount
PDT - 10% Alumni Discount