Overview

Stepping Up to Supervisor
PDT-BusLM-35

Stepping Up to Supervisor

Making the transition from co-worker to supervisor can be stressful and awkward. This workshop addresses some of the challenges unique to the employee recently promoted from within. Through self-assessment and case study discussion, you'll learn how to gracefully manage that transition, navigate potentially awkward conversations, and avoid common novice supervisor mistakes.

In this program, you will also learn how to flex your supervisory style to precisely fit what different team members need from you to perform at their best.

The goal of this program is for you to walk away with:

  • Greater confidence and comfort in executing your supervisory responsibilities.
  • Greater confidence and skill in having the conversations you need to have to make this transition work.
  • The ability to be confident and assertive vs. resorting to a “remind them who’s the boss” approach which triggers resentment and resistance
  • A road map for gaining the respect of team members, peers and management; and building credibility and influence
  • Knowing how to deal with passive-aggressive or resistant employees
  • Reconfiguring friendships with former peers (separating personal and business issues)

This course has been approved for SHRM PDCs

Instructor Bios

PDT-BusLM-35

Stepping Up to Supervisor

  • David Lee

    David Lee, the founder of HumanNature@Work, works with employers who want to improve employee engagement, productivity, and customer service through his consulting, coaching, and training. He has worked with organizations and presented at conferences both domestically and abroad.  An internationally recognized thought leader in the field of employee engagement and performance, he is the author of over 100 articles and book chapters published in the US, Europe, India, Australia, and China. He is the author of Dealing with The Difficult Co-Worker, Managing Employee Stress and Safety (published by MEMIC) and Powerful Storytelling Techniques (published by ATD Press). Both the second and third editions of the business classic, The Talent Management Handbook, feature a chapter of his about the topic of Onboarding.  In addition to his research and work with both struggling and “best in class” organizations, David Lee’s work draws from a wide range of scientific disciplines that seek to understand human nature.  Taking this research which typically doesn’t find its way into the business world, David translates these principles of human nature into practical leadership and managerial strategies that optimize employee performance.  To capture the impact understanding human nature makes, David borrows from the popular TV show The Dog Whisperer, and explains “Understanding human nature helps you become a People Whisperer, and by doing so, dramatically improves your ability to get the best results from others (and yourself).”  Recently, his work on what makes organizations resilient and employees perform at their best has focused on the central role productive relationships and productive conversations have on these outcomes, with this being the take away message:  “Every better business result you want requires having a better conversation.”

09:00am - 03:30pm
Portsmouth - 231 Corporate Drive
David Lee
289.00 Tuition (includes lunch)
6
USNH Tuition Benefit Discount
PDT - 10% Alumni Discount
UNH Extension Discount
REEO Discount
New to NH Discount
0.6
PDT-BusLM-35
224245