The annual Supervisors Boot Camp is an intensive, one-day workshop presented live online. This boot camp is specifically designed for individuals who have been newly promoted to a supervisory role, will soon work as a supervisor, or for those who wish to refresh their supervisory skills.
In 2021, the annual program will feature presentations from:
Presentations include:
Please visit the "What You Will Learn" tab for the conference agenda and more information!
Online Supervisors Bootcamp-Summer 2021
Agenda
Thursday July 29
8:45am: meeting room opens
9am: welcome + zoom Norm
9:15am-10:15am: How to Put the “Super” In Supervisor-David Lee
Gallup’s research shows that an employee’s supervisor accounts for 70% of an employee’s engagement level. In other words, ALL other factors, like company culture, compensation, leadership, etc COMBINED account for less than half the impact an employee’s supervisor has on their morale, motivation, and performance.
Therefore, your ability to bring out the best in your employees has a huge impact on how valuable you are to your employer. When supervisors know how to bring out the best in their people, they win, their direct reports win, and their employer wins.
In this presentation, we will explore what behaviors and practices by supervisors make the biggest difference in whether employees care about doing their best work and are able to do their best work.
10:15am-10:30 Q&A:
10:30am-10:45am: Break
10:45am-11:45am: Let’s Talk for a Change-David Lee
Every better result you desire from your people requires having a better conversation.
Whether the issue is motivation, negativity, productivity, customer service quality, or any of the many other area of improvement or result desired, it boils down to having a constructive conversation with the employee.
In this session, you will walk away with guiding principles and techniques for bringing up difficult issues in a way that makes it more likely an employee can hear what you have to say without getting defensive, and engage in a mature, constructive conversation that resolves the issue and gets you the result you desire, while strengthening the relationship.
11:46am-12:00pm Q&A
12pm-12:30pm: Lunch
12:30pm-1:30pm: Six Secrets to Supervisory Success-Lynne Richards
Are you concerned that people will not find you credible? Do staff guilt you into making exceptions or ask you to share confidential information? Are you apprehensive or hesitant when subordinates question your decisions? If you answered yes to any of these questions, this session is for you. Great supervisors are not born – they learn, practice and develop their skills over time. In this session, discover six secrets of supervisory success that, with practice and development, will catapult you and your team to performance excellence.
1:30-1:45 Q&A
1:45pm-2:00pm: Break
2:00pm-3:00pm: Leading a Diverse Team-Jermaine Moore
Companies increasingly rely on diverse, multidisciplinary teams that combine the collective capabilities of women and men, people of different cultural heritage, and younger and older workers. Leaders must cultivate an environment where all their employees feel welcomed, valued, respected, and heard.
3:00pm-3:15pm Q&A
3:15pm-3:30pm closing & Feedback
David Lee, the founder of HumanNature@Work, works with employers who want to improve employee engagement, productivity, and customer service through his consulting, coaching, and training. He has worked with organizations and presented at conferences both domestically and abroad. An internationally recognized thought leader in the field of employee engagement and performance, he is the author of over 100 articles and book chapters published in the US, Europe, India, Australia, and China. He is the author of Dealing with The Difficult Co-Worker, Managing Employee Stress and Safety (published by MEMIC) and Powerful Storytelling Techniques (published by ATD Press). Both the second and third editions of the business classic, The Talent Management Handbook, feature a chapter of his about the topic of Onboarding. In addition to his research and work with both struggling and “best in class” organizations, David Lee’s work draws from a wide range of scientific disciplines that seek to understand human nature. Taking this research which typically doesn’t find its way into the business world, David translates these principles of human nature into practical leadership and managerial strategies that optimize employee performance. To capture the impact understanding human nature makes, David borrows from the popular TV show The Dog Whisperer, and explains “Understanding human nature helps you become a People Whisperer, and by doing so, dramatically improves your ability to get the best results from others (and yourself).” Recently, his work on what makes organizations resilient and employees perform at their best has focused on the central role productive relationships and productive conversations have on these outcomes, with this being the take away message: “Every better business result you want requires having a better conversation.”
Jermaine Moore is the founder of The Mars Hill Group, a consulting practice that partners with organizations to support their efforts in building and developing highly engaged, high-performing teams.
Jermaine has more than twenty years HR experience working across various industries introducing and reinforcing behaviors that drive business results and team performance. His areas of expertise include Diversity and Inclusion, Organizational Culture Development, Team Development, Leadership Development, Executive Coaching, Communication Training, and Change Management.
With a passion for Diversity and Inclusion, Jermaine currently serves as the Diversity Director for SHRM’s NH State Council and the Seacoast Human Resources Association (SHRA).
