IMPORTANT NOTICE: This program is scheduled as a face-to-face classroom training during the summer 2021 semester, but may be moved online due to future recommendations for distance learning due to the Novel Coronavirus (COVID-19). Any updates will be posted on this page and all enrolled students will be notified by email of any anticipated curtailments.
The annual Supervisors Boot Camp is an intensive, one-day workshop specifically designed for individuals who have been newly promoted to a supervisory role, will soon work as a supervisor, or for those who wish to refresh their supervisory skills.
In 2021, the annual program will feature presentations from:
Please visit the "What You Will Learn" tab for the conference agenda and more information!
Tuition is $299 - register today!
8:30am-9am: Conference Registration & Breakfast
9am-9:15am: Welcome-Piscataqua Room
9:15am-10:30am: How to Put the “Super” In Supervisor-David Lee
Gallup’s research shows that an employee’s supervisor accounts for 70% of an employee’s engagement level. In other words, ALL other factors, like company culture, compensation, leadership, etc COMBINED account for less than half the impact an employee’s supervisor has on their morale, motivation, and performance.
Therefore, your ability to bring out the best in your employees has a huge impact on how valuable you are to your employer. When supervisors know how to bring out the best in their people, they win, their direct reports win, and their employer wins.
In this presentation, we will explore what behaviors and practices by supervisors make the biggest difference in whether employees care about doing their best work and are able to do their best work.
10:45am-12pm: Let’s Talk for a Change-David Lee
Every better result you desire from your people requires having a better conversation.
Whether the issue is motivation, negativity, productivity, customer service quality, or any of the many other area of improvement or result desired, it boils down to having a constructive conversation with the employee.
In this session, you will walk away with guiding principles and techniques for bringing up difficult issues in a way that makes it more likely an employee can hear what you have to say without getting defensive, and engage in a mature, constructive conversation that resolves the issue and gets you the result you desire, while strengthening the relationship.
12pm-1pm: Lunch- Piscataqua Room & Foyer
1pm-2:15pm: Six Secrets to Supervisory Success-Lynne Richards
Are you concerned that people will not find you credible? Do staff guilt you into making exceptions or ask you to share confidential information? Are you apprehensive or hesitant when subordinates question your decisions? If you answered yes to any of these questions, this session is for you. Great supervisors are not born - they learn, practice and develop their skills over time. In this session, discover six secrets of supervisory success that, with practice and development, will catapult you and your team to performance excellence.
2:30pm-3:45pm: Leading a Diverse Team-Jermaine Moor
Companies increasingly rely on diverse, multidisciplinary teams that combine the collective capabilities of women and men, people of different cultural heritage, and younger and older workers. Leaders must cultivate an environment where all their employees feel welcomed, valued, respected, and heard.
David Lee is the founder and principal of HumanNature@Work. He is an internationally recognized authority on organizational and managerial practices that optimize employee performance, morale, and engagement. He is author of "Managing Employee Stress and Safety" as well as nearly 100 articles and book chapters on organizational and individual performance published in trade journals and books in the U.S. and abroad. He has held positions as a supervisor and trainer in the corporate world and a clinician and trainer in the healthcare field.
Lynne Richards, MBA, is an author, founder of Leading Generations, a training and leadership development firm, and a member of the National Speakers Assn. She specializes in helping people develop their leadership, supervisory, and training skills. With over 20 years' experience in management and training, she brings a wealth of hands-on, practical experience to the classroom, providing clients with workshops on leadership, supervision, communication, and training design and delivery.
Jermaine Moore is the founder of The Mars Hill Group, a consulting practice that partners with organizations to support their efforts in building and developing highly engaged, high-performing teams.
Jermaine has more than twenty years HR experience working across various industries introducing and reinforcing behaviors that drive business results and team performance. His areas of expertise include Diversity and Inclusion, Organizational Culture Development, Team Development, Leadership Development, Executive Coaching, Communication Training, and Change Management.
With a passion for Diversity and Inclusion, Jermaine currently serves as the Diversity Director for SHRM’s NH State Council and the Seacoast Human Resources Association (SHRA).