Do you find yourself saying yes to new tasks, last minute requests, and unreasonable demands? Do you envy colleagues who can easily and effectively say no and mean it? If you answered yes to these questions, this no-nonsense workshop will help you develop the interpersonal skills needed to make yourself heard, regain control of your schedule and get what you want--without alienating or annoying your boss, colleagues and co-workers. Learn how to communicate priorities and offer positive alternatives. Discover some simple, common sense approaches to saying ‘no' and making it stick. At the end of this workshop, you'll be able to assess your underlying motivations for saying ‘yes' when you want to say ‘no'; learn how to communicate priorities and offer positive alternatives; and use strategies of saying ‘no' effectively and gracefully.
(This is part of the Supervisory Skills and Communication Skills Certificate Programs, but you do not need to enroll in the programs to take this workshop.)
Lynne Richards, MBA, is an author, founder of Leading Generations, a training and leadership development firm, and a member of the National Speakers Assn. She specializes in helping people develop their leadership, supervisory, and training skills. With over 20 years' experience in management and training, she brings a wealth of hands-on, practical experience to the classroom, providing clients with workshops on leadership, supervision, communication, and training design and delivery.
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