Conflict Resolution

Conflict Resolution through Effective Communication

This course has been pre-approved for SHRM PDC

This workshop shows how differences can enhance relationships and presents skills that will enable you to use conflict as a source of creative solutions.

Topics include: dynamics of conflict; assessment of personal resolution styles; what works and what doesn't; and creative skills in conflict resolution.

Through respectful communication and enhanced negotiation skills even the most difficult situations may be managed. In-class practice and hands-on skills are a major part of this workshop.

This course has been approved for SHRM PDCs

Instructor Bios


Conflict Resolution through Effective Communication

  • Gerri King

    Gerri King, PH.D.

    Gerri King, Ph.D., a former psychotherapist who worked with students, is a social psychologist and organizational consultant, who consults, trains, and speaks nationally and internationally to healthcare, corporate, industrial, educational, non-profit, and governmental clients throughout the US and abroad.

    As a seminar presenter, trainer, frequent conference presenter/keynoter, and consultant, Dr. King offers a wide range of topics, including supervisory skills, team building, resolving conflicts through effective communication, motivating workforces, the dynamics of change, why adults and students avoid success, creating a blame-free and gossip-free work environment, facilitating the multi-generational workforce, and the changing role of leadership.  She also facilitates conflict and consensus, strategic plans, and team building. 

    Gerri, a former adjunct professor at the graduate and undergraduate levels, is a founding partner and President of Human Dynamics Associates, Inc., a consulting and counseling firm in Concord NH. She holds a BA, Masters, CAGS, and Ph.D. and is the author of The Duh! Book of Management and Supervision: Dispelling Common Leadership Myths.

    More information can be found on http://www.gerriking.com

09:00am - 03:30pm
Portsmouth - 230 Commerce Way
Gerri King
289.00 Tuition
USNH Tuition Benefit Discount
PDT - 10% Alumni Discount
UNH Extension Discount
Military Discount
REEO Discount
New to NH Discount