Overview

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Constructive Conversations: How to Foster Candid Discussions That Get Results

What You Will Learn

Constructive Conversations: How to Foster Candid Discussions That Get Results

In this seminar, you will learn:

  1. How to bring up difficult topics in a way that reduces defensiveness and combativeness
  2. Language patterns that make it more likely the other person will tell you honestly what is bothering them
  3. How to be clear and direct without being confrontational
  4. What to do BEFORE having challenging conversations that will dramatically increase your chances of success.
  5. 5.How to deal with defensiveness productively

Instructor Bios

Constructive Conversations: How to Foster Candid Discussions That Get Results

  • David Lee

    David Lee is the founder and principal of HumanNature@Work. He is an internationally recognized authority on organizational and managerial practices that optimize employee performance, morale, and engagement. He is author of "Managing Employee Stress and Safety" as well as nearly 100 articles and book chapters on organizational and individual performance published in trade journals and books in the U.S. and abroad. He has held positions as a supervisor and trainer in the corporate world and a clinician and trainer in the healthcare field.

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