Overview

PDT-BusLM-21

Facilitation Skills

This course has been pre-approved for SHRM PDCs

Successful facilitation skills are critical for supervisors and managers as they involve their teams in goal setting, project execution, and quality improvements.

This workshop teaches effective strategies and tools to creatively and successfully navigate a group while encouraging involvement, interaction, and ownership of the outcomes and goals. You will discuss:

  • how to create an environment that fosters learning;
  • ways, words, and questions which engage;
  • techniques to keep discussion flowing;
  • strategies to close engagement on a high note;
  • and best practices when facilitating meetings remotely.

 

Instructor Bios

PDT-BusLM-21

Facilitation Skills

  • Susan DeMarco

    Susan DeMarco

    Sue DeMarco, instructor in both Facilitation Skills and Appreciative Inquiry for UNH PD&T, is the former Director of Organizational Development at Exeter Hospital, Exeter, NH.  

    Sue has a Masters in Public Administration from the University of NH and also holds a Professional Coach Certification (PCC) through the International Coach Federation (ICF), the premier international professional coaching organization.  She was fortunate to have had many opportunities at Exeter Hospital which allowed her to increase her knowledge and skills and gain a number of certifications relating to group dynamics and organizational development.  She worked with leadership and project teams and taught Facilitation Skills and Appreciative Inquiry as part of her Organizational Development role.

    In her 23 years at Exeter Hospital she was also a coach to physicians and leadership.

    Sue enjoys sharing these techniques with others as she has personally witnessed the benefits to individuals, teams and their organizations.  

    Join Sue as you learn to navigate teams whose members hold diverse opinions while bringing positivity,  skill and a light touch to support them.

09:00am - 03:30pm
Portsmouth - 231 Corporate Drive
Susan DeMarco
269.00 Tuition
6
0.6
PDT-BusLM-21
222594
09:00am - 03:30pm
GSC Manchester
Susan DeMarco
269.00 Tuition
6
0.6
PDT-BusLM-21
222595