employees engaged in discussion

How to Minimize Turnover and Maximize Employee Engagement

If you are unsatisfied with your current approach to reducing employee turnover and increasing employee engagement, you will find this program a refreshing change from the typical “remedies” you have tried in the past.

The approach we will explore in this program focuses on the following:

  • What human needs and drives must be satisfied for employees to be engaged and perform at their best, and how to do that.
  • Why typical employee engagement programs fail.
  • The relational component of employee engagement and how today’s transactional workplace leaves many employees disconnected and disinterested, with a “Why should I care about you when you don’t care about me?” attitude.
  • How to make it psychologically safe for employees to speak up, rather than become disenchanted, disengaged, or leave for a more human-friendly workplace.
  • How managers can engage employees in candid conversations that unearth sources of frustrations, opportunities for professional growth so important to today’s employee, and identify an employee’s unique “engagement recipe.”

Course Fee: $269.00 tuition (non-credit)

Instructor Bios


How to Minimize Turnover and Maximize Employee Engagement

  • David Lee

    David Lee, the founder of HumanNature@Work, works with employers who want to improve employee engagement, productivity, and customer service through his consulting, coaching, and training. He has worked with organizations and presented at conferences both domestically and abroad.  An internationally recognized thought leader in the field of employee engagement and performance, he is the author of over 100 articles and book chapters published in the US, Europe, India, Australia, and China. He is the author of Dealing with The Difficult Co-Worker, Managing Employee Stress and Safety (published by MEMIC) and Powerful Storytelling Techniques (published by ATD Press). Both the second and third editions of the business classic, The Talent Management Handbook, feature a chapter of his about the topic of Onboarding.  In addition to his research and work with both struggling and “best in class” organizations, David Lee’s work draws from a wide range of scientific disciplines that seek to understand human nature.  Taking this research which typically doesn’t find its way into the business world, David translates these principles of human nature into practical leadership and managerial strategies that optimize employee performance.  To capture the impact understanding human nature makes, David borrows from the popular TV show The Dog Whisperer, and explains “Understanding human nature helps you become a People Whisperer, and by doing so, dramatically improves your ability to get the best results from others (and yourself).”  Recently, his work on what makes organizations resilient and employees perform at their best has focused on the central role productive relationships and productive conversations have on these outcomes, with this being the take away message:  “Every better business result you want requires having a better conversation.”

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