An important role that supervisors and managers play is to influence and guide those with whom they work. It can be a challenge because personality style and past experiences affect attitudes and behaviors and, ultimately, job performance and team success. This session will address how, as a supervisor, you can coach employees to break through negative and limiting behaviors that may keep them from performing at their best. You'll learn how to work with people to find better and more positive ways to deal with the challenges they face.
This course has been approved for SHRM PDCs
Gerri King, Ph.D., is a social psychologist and organizational consultant to corporations, nonprofits, government, education, and healthcare. She works throughout the U.S. and abroad, with a focus on Mergers and Acquisitions, Strategic Planning, Leadership and Supervisory Training, Conflict Resolution, Managing Change, and Creating Blame and Gossip Free Work Environments. Based in Concord, NH, she is a founding partner of Human Dynamics Associates. Gerri’s book, available on Amazon.com, is called The "DUH" Book of Management and Supervision: Dispelling Common Leadership Myths.
