Lower Your Risk of Ethics Complaints and Malpractice Actions in Mental Health Care

Strategies to Lower the Risk of Ethics Complaints and Malpractice Actions in Mental Health Care

IMPORTANT NOTICE: This program is scheduled as a face-to-face classroom training during the Fall 2021 semester, but may need to be rescheduled due to future recommendations for distance learning due to the Novel Coronavirus (COVID-19).  Any updates will be posted on this page and all enrolled students will be notified by email of any anticipated curtailments.

This program has been approved for 6 Category A Continuing Education Credits with 3 credits in Ethics by the National Association of Social Workers, NH Chapter. CEU #3807

Review proactive strategies to reduce the probability of ethics complaints to community agencies and mental health licensing boards as well as the filing of malpractice suits against mental health practitioners. The risks of such actions are discussed in the context of socio- cultural trends including the practices of managed care companies, the rise of “political correctness” and the overall decline and weakening of the mental health care system in many parts of the United States.

The similarities and differences between non-admirable behavior, ethics violations and illegal behavior as well as the similarities and differences between complaints filed with community agencies, state mental health licensing boards and malpractice actions will be clarified.

This workshop also addresses erroneous assumptions/beliefs about ethics complaints and malpractice actions as well as risk factors which can increase the likelihood of clients going forward with such actions. Also discussed are the clinical situations and professional roles which are likely to trigger complaints. As well, client and mental health practitioner personal and situational vulnerabilities which can elevate risk for complaints will be outlined.

Risk management strategies to lower risk and mitigate the impact of a complaint or a malpractice suit will be reviewed. These include how to compose and update effective informed consent forms, treatment notes and other office records as well as how and when to obtain consultation/supervision including collateral medical and specialty mental health evaluations.

Instructor Bios


Strategies to Lower the Risk of Ethics Complaints and Malpractice Actions in Mental Health Care

  • Jerrold Pollak

    Jerrold Pollak

    Jerrold Pollak, Ph.D., ABN, ABPP, a licensed psychologist specializing in clinical and neuropsychology, serves as a coordinator of the Program in Medical and Forensic Neuropsychology at Seacoast Mental Health Center and in the Emergency Service. He is a diplomat of the American Board of Professional Neuropsychology and the American Board of Professional Psychology. He is a regular contributor to magazines and journals pertaining to mental health care.

09:00am - 04:00pm
Portsmouth - 231 Corporate Drive
Jerrold Pollak
189.00 Tuition (includes lunch)
USNH Tuition Benefit Discount
PDT - 10% Alumni Discount
Cooperative Extension Discount
Educator 15% Discount
Guild Discount