collage of supervisors

Supervisors Boot Camp: Skills for Success

We are excited to announce that our Fall 2024 program will feature the same insightful instructors and presentations that made our Summer 2024 program a success.

Supervisors Boot Camp is a one-day conference designed for individuals recently promoted to, or aspiring towards, a supervisory role. It offers a comprehensive exploration of the skills necessary for effective supervision.

Expert speakers will cover topics such as managing diverse teams, handling challenges faced by new supervisors, and understanding basic employment law. Attendees will embark on a journey of growth and development, fostering inclusive leadership practices, enhancing team management strategies, and gaining insights into the complexities of supervisory roles.

The Fall 2024 program features presentations from UNH Professional Development & Training instructors: 

  • Sally Baraka
    Introduction to Labor Law
  • James T. McKim, Jr., PMP, ITIL
    DEI Foundations for New Supervisors
  • Gerri King, PH.D.
    Challenges Facing New Supervisors
  • Krystal Hicks, Founder, JOBTALK,LLC
    How to Manage and Retain Multi-Generational Teams Leveraging Transparency, Empathy, and Strategy



What You Will Learn


Supervisors Boot Camp: Skills for Success

Sally Baraka: Introduction to labor law

The Introduction to Labor Law for New Managers program is designed to provide essential knowledge and understanding of labor laws and regulations to individuals stepping into managerial roles within organizations. This course aims to equip new managers with the foundational understanding necessary to navigate these complexities effectively.

Throughout the program, participants will explore key concepts, principles, and statutes that govern the workplace, including but not limited to:

  1. Understanding the historical context and evolution of labor law, including its importance in modern workplaces.
  2. Understanding laws and regulations related to discrimination, harassment, and retaliation in the workplace.
  3. Examining the Fair Labor Standards Act (FLSA) and its implications for minimum wage, overtime pay, and recordkeeping.
  4. Introduction to the National Labor Relations Act (NLRA), union organizing, collective bargaining, and unfair labor practices.
  5. Understanding employee rights regarding accommodation.

Participants will develop an appreciation for labor laws and will gain an understanding on how to navigate the complexities of labor law, mitigate legal risks, and foster positive employer-employee relationships within their organizations.

James T. McKim, Jr., PMP, ITIL: DEI Foundations for New Supervisors

Abstract: We hear and use terms like “diversity”, “equity”, and “inclusion” quite frequently. But most people never stop to understand what those terms really mean. Discover the key concepts of diversity, equity, and inclusion (DEI) that are the foundation for improving individual and organizational performance. Discover why individuals unintentionally discriminate (“isms”), how discrimination manifests in interpersonal relationships, and why it is beneficial to include diverse people and thoughts in your daily life.

 Learning Objectives
By the end of this session you will be able to:

  • Describe what diversity, equity, and inclusion mean
  • Describe the difference between race and ethnicity/culture
  • Describe why diversity is nothing without equity and inclusion
  • Begin to analyze the “welcomeness” of your workplace for diverse employees.

Gerri King, PH.D.: Challenges Facing New Supervisors

Employees are promoted because they’re good at their jobs.  Being in a leadership position is an entirely different job for which practically no one is trained.  Supervising former peers, confidence taking on the role, and resolving conflicts are just a few of the issues facing newly promoted professionals.  This session will address a myriad of concerns and offer choices for how to handle them.

This session will address:

-  Adjusting to a new role

-  Supervising former peers

-  Resolving conflicts

-  Challenges you raise

Krystal Hicks, Founder, JOBTALK,LLC: How to manage and retain multi-generational teams leveraging transparency, empathy, and strategy.

There has never been a time when middle managers have had more on their plate than right now. Not only do people require more from leadership to feel connected and seen at work, but the systems and work environments required to be productive are constantly changing, requiring managers to quickly pivot and adapt. All of these factors mean that NEW managers have to bring new tools to the table if they want to inspire, develop, and ultimately retain their people. 

In this workshop, new managers will:

  • Learn how to celebrate their people's wins in the most authentic way possible.
  • Gain insight/language on how to drive their employees' development using a growth model that incentivizes them.
  • Improve their comfort level in managing multi-generational teams (where even people in the same role may require very different types of leadership, communication, support, boundaries, etc.).
  • Take away best practices for succession planning and employee performance improvement/development conversations. 



Travel & Site Information


Supervisors Boot Camp: Skills for Success


UNH Holloway Center/MUB

75 Main St. DurhamNH 03824

Free parking for Boot Camp attendees will be available in the Mill Road Visitor Lot located at 8 Mill Road in Durham 

Instructor Bios


Supervisors Boot Camp: Skills for Success

  • Sally Baraka

    Sally Baraka

    Sally has had a distinguished career as a business-focused legal executive with strong focus on diversity, equity and inclusion initiatives.  Selected by Philadelphia Mayor James Kenney to serve as Commissioner and then Chair of the Philadelphia Commission on Human Relations, Sally oversaw the commission’s enforcement of the Fair Chance Hiring Law, Wage Equity Bill as well as investigations into claims of discrimination in employment, housing and public accommodations.  She has advised businesses on the legal and regulatory landscape for DEI issues and how it can help drive innovation, productivity and profitability.  In her board governance work, she has advised compensation committees on compensation strategies including severance benefits and equity awards, providing actionable recommendations to ensure the tenure of management teams undertaking strategic transactions.  She has also guided organizations in structuring executive compensation plans that align business objectives with shareholder interests.  

    As a business-focused C-level legal advisor, Sally has led IPO efforts and provided strategic counsel to publicly traded (NASDAQ: AGGR & QLIK) and private equity-backed (Thoma Bravo, New Mountain Capital, Goldman Sachs, Apax Partners, and T.H. Lee) technology companies. Sally possess deep experience driving IP monetization and SaaS strategies, as well as structuring patent, data privacy, and open-source programs. She has extensive experience in corporate board governance, complex transactions, and M&A and has led over $3.5 billion in private-equity-backed recapitalization and M&A efforts.  Sally currently serves as General Counsel to private equity backed software companies.  

  • James T McKim, Jr., PMP, ITIL | Managing Partner, Organizational Ignition, LLC

    James McKim is a sought-after organizational performance speaker, coach, change manager, and author of the best-selling book The Diversity Factor: Igniting Superior Organizational Performance. Over his 35+ year career, he has helped small and large organizations, for-profit and non-profit, spark efficiency and growth through the aligning of people, process, and technology. Mr. McKim is known internationally for his current focus on organizational and individual performance through diversity, equity, and inclusion (DEI). He is recognized by industry watchers such as Atd, Brandon Hall, Bersin Associates, Axelos, and PMI for his dedication to creating win-win situations between organizations and their employees. In addition to founding 2 companies, he has held senior leadership roles at or worked with organizations such as Hewlett Packard Enterprise, Fidelity, Dartmouth Hitchcock, and the Massachusetts Partnership for Diversity in Education in defining and executing strategic plans with an eye toward organizational performance. As the Chair of the Episcopal Church’s National Executive Council Committee Anti-Racism & Reconciliation, Mr. McKim was the principal writer of the church's guidelines on anti-racism and reconciliation. As President of the Manchester Branch of the NAACP, he works regularly with governments and businesses to eliminate discrimination.  He is a frequent conference presenter, a guest on radio and television shows, serves as Chair of the Finance Committee of the NH PBS Board  of Directors, and delights in being the vocalist for the jazz band The Episcocats.  

  • Gerri King

    Gerri King, PH.D.

    Gerri King, Ph.D., a former psychotherapist who worked with students, is a social psychologist and organizational consultant, who consults, trains, and speaks nationally and internationally to healthcare, corporate, industrial, educational, non-profit, and governmental clients throughout the US and abroad.

    As a seminar presenter, trainer, frequent conference presenter/keynoter, and consultant, Dr. King offers a wide range of topics, including supervisory skills, team building, resolving conflicts through effective communication, motivating workforces, the dynamics of change, why adults and students avoid success, creating a blame-free and gossip-free work environment, facilitating the multi-generational workforce, and the changing role of leadership.  She also facilitates conflict and consensus, strategic plans, and team building. 

    Gerri, a former adjunct professor at the graduate and undergraduate levels, is a founding partner and President of Human Dynamics Associates, Inc., a consulting and counseling firm in Concord NH. She holds a BA, Masters, CAGS, and Ph.D. and is the author of The Duh! Book of Management and Supervision: Dispelling Common Leadership Myths.

    More information can be found on http://www.gerriking.com

  • Krystal Hicks, Career Strategist | Founder, JOBTALK, LLC

    Krystal Hicks (UNH ’07) is a Career Strategist and the Founder of JOBTALK, LLC, a career counseling practice that provides inclusive and accessible one-on-one support to professionals in transition, as well as employer branding and recruitment consulting to companies looking to improve how (and who) they hire. Prior to starting her practice in 2019, Krystal spent 11 years in staffing, career services, and corporate recruitment, most recently overseeing all U.S. hiring for Lindt & Sprüngli in Stratham, NH where she helped expand diversity, overhaul their employer brand, and fill 220+ corporate roles without agency assistance. Krystal also served as UNH’s Director of Career Services and spent three years facilitating a weekly, pre-release employment program for inmates at the Strafford County Department of Corrections. In 2017, she was recognized as one of the Seacoast’s 10 to Watch winners for her economic development work and continues to teach her College to Career courses to undergraduate students at UNH’s Paul College. Her advisory, board, and committee history include Exeter’s Racial Unity Team, the Seacoast HR Association, BLM Seacoast, and Shtudy.co, a UNH alumni-founded platform that helps companies connect with recent graduates of color.



Supervisors Boot Camp: Skills for Success

AGENDA | Friday November 1, 2024
 8:30– 9:00am | Registration & Continental Breakfast

9:00-9:15am | Welcome

9:15- 10:30am | Introduction to Labor Law| Sally Baraka

10:30-10:45am | Break

10:45-12:00pm| DEI Foundations for New Supervisors| James T. McKim

12:00-1:00pm| Buffet Lunch

1:00-2:15pm|Challenges Facing New Supervisors |Gerri King

2:15-2:30pm | Break

2:30-3:45pm |How to manage & retain multi-generation teams| Krystal Hicks

3:45-4:00pm | Feedback & Closing

09:00am - 04:00pm
Durham Campus
310.00 Workshop Fee
USNH Tuition Benefit Discount
PDT - 10% Alumni Discount
UNH Extension Discount
UNHOCE Discount
Supervisor Bootcamp Discount