why do you have to be like that woman smiling

Why Do You Have to Be Like That? How to Build Bridges When Someone Pushes Your Buttons

This workshop was formerly titled Getting along with Difficult People

We all have someone who comes to mind when we think of “difficult people” in our lives. In this class, we will explore communication styles, preferences, and our perception of situations in to:

  • Learn to recognize and address what might trigger frustration, missed understanding, miscommunication, and outright conflict before it happens.
  • Learn to remedy a situation where difficulties interfere with having an effective relationship.
  • Learn to repair what you can in difficult situations through the of apology and the grace of letting go, setting boundaries and taking responsibility for yourself.

This class is useful for anyone wanting to deepen awareness and learn skills to strengthen communication in service of healthy, productive relationships both personally and professionally.

This course has been approved for SHRM PDCs

Instructor Bios


Why Do You Have to Be Like That? How to Build Bridges When Someone Pushes Your Buttons

  • Susan White Ahl

    As a facilitator, educator, and coach, Susan strives to offer individuals and organizations inspiration through reflection, action planning and learning support. Using an array of tools, practices, and experiences, she helps them to acquire necessary skills and perspective, and to empower themselves toward desired outcomes.

    She has been the Principal of Eventide: Coaching, Consulting, Community, for 11 years, holds a Masters of Adult and Higher Education and is a certified executive coach. Susan has worked with individuals and teams within corporate, education, and non-profit settings; designing and delivering learning solutions and coaching support for personal and professional development.
    Training with the Institute for Appreciative Inquiry, and ongoing participation in Circles of Trust through the Center for Courage and Renewal support her desire to deepen her own learning and practice of deep listening and creating space for reflection as essential to growth. Susan believes life-long learning is the key to creating a meaning-filled life.

This course is currently unavailable.