Overview

why do you have to be like that woman smiling
PDT-BusLM-127

Why Do You Have to Be Like That? How to Build Bridges When Someone Pushes Your Buttons

This workshop was formerly titled Getting along with Difficult People

We all have someone who comes to mind when we think of “difficult people” in our lives. We cannot change them; however, we can change our experience and the results of challenging interactions. In this class, we explore 5 Essentials of Challenging Communication to create positive long-term outcomes that put an end to the question, 'Why do you have to be like that?'

This class is useful for anyone wanting to deepen awareness and learn skills to strengthen communication in service of healthy, productive relationships both personally and professionally.

This course has been approved for SHRM PDCs

What You Will Learn

PDT-BusLM-127

Why Do You Have to Be Like That? How to Build Bridges When Someone Pushes Your Buttons

  • The framework to understand your communication style and its impact on others
  • To trust yourself
  • How to be empathetically assertive
  • Double clicking to clarify meaning and intent
  • Check assumptions, reframe, refocus, re-direct
  • Giving 10% right to your challenger

 

Instructor Bios

PDT-BusLM-127

Why Do You Have to Be Like That? How to Build Bridges When Someone Pushes Your Buttons

  • Deb Schuler

    Debra Schuler

    Debra Schuler, B.S., Management is a leadership development facilitator, coach and consultant who helps adults and youth lead themselves with more clarity and purpose to achieve greater fulfillment and success. Her work with individuals and organizations incorporates the research-based principles and evidence from neuroscience and positive psychology, as well as more than 20 years of corporate learning and development experience in large, global technology companies. Debra is a certified Professional Trainer (Association for Talent Development) and earned a Certificate in Positive Psychology from Kripalu Center for Yoga & Health. She is a certified CoreThemes™ career consultant and certified instructor for “The 7 Habits of Highly Effective People.” https://www.ensolifebydesign.com/

This course is currently unavailable.