For Office Managers, Executive Assistants and Administrative Professionals
Expand your administrative skillset, enhance your professionalism, and stay current on industry trends!
Today's workplace is more complex and dynamic than ever before, and the role of office professionals has grown exponentially with this complexity. Office pros are expected to do more, to stretch their skills and keep up with innovation, knowing that, in this accelerated office environment, those who don't keep up will inevitably get left behind. This conference will give you some great tools and practical tips to help navigate your profession, enhance your abilities, and take charge of your career--enabling you to continue to be the seriously indispensable strategic asset you are!
Creating a Blame-free and Gossip-free Environment
It doesn't matter who is to blame. What matters is that what isn't working gets fixed. When the environment is not punitive, people are much more willing to own up to mistakes and take responsibility when something goes wrong. In this session, you'll explore ways you can influence a blame-free and gossip-free environment. This means one in which people talk to each other rather than about each other. Consider the benefits of a work environment where fear, worry, resentment, and suspicion are absent? A place where the work flows because the avenues previously cluttered with destructive chatter have been cleared. This session will help you bring that vision to reality in your organization.
Presenter: Gerri King
Managing Your Minutes with Mindful Time Management
Time management is personal and unique and not all strategies work for all styles and environments. Except one: Mindfulness. After a review of how and why mindfulness maximizes your time, you will learn about mindful strategies, methods, tools and work hacks to stay “in your zone” all day. Focus will be on strategies to address the seemingly unending distractions that pop up each day. In this session, you’ll discover an emerging super tool for managing not just your time but your entire work environment. Learning mindful time strategies can also reduce stress, minimize anxiety, improve communication, and lead to better relationship management.
Presenter: Tammy Jordan
Managing Up--Becoming a Valuable Resource to Your Manager
Power is about influence. Real power is based on knowledge, not position--and expertise, not role. Often the employees who are on the frontline are the ones who can provide the most valuable input to their managers about what works and doesn't and how to fix it. Managers and leaders need input and will want it when they recognize that their employees are a genuine source of help. Communication is the key. This session will focus on how effective employees can become a valued resource.
Presenter: Gerri King
Creating and Facilitating Dynamic, Productive Meetings
Nothing zaps productive energy like a day of nonstop meetings. Or worse, meetings without clear agendas, goals, roles and responsibilities, or action items. They can be confusing at best but counter-productive and frustrating at their worst. In this session, you’ll learn what makes an energetic and productive meeting and how to create them in your workplace. Taking best practices from the hospitality, retail, and healthcare industries, you’ll learn specific tips, tools, and templates to bring back for easy and immediate implementation.
Presenter: Tammy Jordan
The True Definition of Work/Life Balance and How to Create It
Work/life balance is an over-used term that isn’t possible — unless you know what work/life balance really means. This presentation highlights how we cause stress by aspiring to false definitions of work/life balance. You’ll learn what work/life balance really is, how to achieve it, and, most importantly, how to sustain it for greater productivity and satisfaction.
Presenter: Amy Wood
Building Your Professional Reputation as an Office Pro
When it comes to your career, your reputation matters. The more credibility you have, the better the opportunities you receive. In this session you'll learn how to build a personal brand that can help you get the trust and respect you want and deserve. You'll learn how ignoring your reputation management can hurt your career. You'll look why having a network is important to your ability to stay employable and professionally satisfied. You'll discover how just 10 minutes a day on LinkedIn can transform your reputation as an office professional. Practical tips will help you map out a strategy to build your personal brand in a way that feels authentic and humble, and you'll learn how to market yourself comfortably and effectively!
Presenter: J.T. O’Donnell
Boosting Your Emotional Intelligence
High IQ is integral to being an effective office professional, but high IQ alone doesn’t cut it. The better predictor of your success is emotional intelligence, or EQ – the capacity to understand one’s self and others and apply that understanding effectively to get the job done in high stress situations. This presentation covers the components of emotional intelligence, why it’s essential, ways to increase it, and how to leverage it to gain influence in the world of work and beyond.
Presenter: Amy Wood
Leveraging Your Communication Style at Work
Did you know--there are four interaction styles people use today in the workplace? We all gravitate towards a particular style. Knowing our own style and those of the people we work with can provide us with a huge advantage. That includes: understanding how to get what you want from co-workers; managing up so you can keep your boss in the know; and leveraging the strengths of your own style to build better working relationships. In this session, you'll unlock the power of your unique interaction style. You'll also gain valuable insights on how to make the most of your communication strengths, while minimizing your communication weaknesses.
Presenter: J.T. O’Donnell
Sheraton Harborside Hotel
250 Market St., Portsmouth, NH 03801
Conveniently located downtown, enjoy many of the great things to do in Portsmouth. From shopping, to dining, breweries, to museums there’s something for everyone. Outstanding service, cozy accommodations, and familiar comfort – Sheraton Portsmouth Harborside Hotel has it all.
Take Exit 7 off I-95 (Downtown Portsmouth). Turn left off the exit and 1/2 mile ahead bear right at the blinking light. The hotel entrance is on the left.
Take Exit 7 off I-95 (Downtown Portsmouth). Turn right off the exit and proceed for approximately 1/2 mile. Bear right at the blinking light and the hotel entrance is on the left.
J.T. O’Donnell is a career strategist and workplace consultant who helps workers of all ages find greater professional satisfaction. She works with both individual clients and corporations, giving her access to emerging workforce trends. A graduate of Tufts University, she has 18+ years of experience, managing, training and coaching people of all ages on a wide variety of career topics. O'Donnell's work has been cited in Wall Street Journal, USA Today, New York Times, The Boston Globe, CNN.com, MSNBC.com, AOL.com, Careerbuilder.com, BusinessWeek.com, Mashable.com, Yahoo.com and dozens of other national publications. Her book, CAREEREALISM: The Smart Approach to a Satisfying Career, outlines her highly successful career-coaching methodology. In 2007 she joined Dale Dauten to write the career advice column "JT & Dale Talk Jobs," a nationally syndicated column that appears in more than 130 newspapers, reaching 6+ million households weekly.
Gerri King, Ph.D., is a social psychologist and organizational consultant to corporations, nonprofits, government, education, and healthcare. She works throughout the U.S., Asia, and Canada with a focus on Mergers and Acquisitions, Strategic Planning, Leadership and Supervisory Training, Conflict Resolution, Managing Change, and Enhancing Teams. Based in Concord, NH, she is a founding partner of Human Dynamics Associates. Gerri also has a new book out, available on Amazon.com, called The "DUH" Book of Management and Supervision: Dispelling Common Leadership Myths.
Tammy Jordan is the chief empowerment officer and founder of Leader Consulting Group. Founded in 2011, Leader Consulting Group is a leadership consulting firm specializing in the hospitality, not-for-profit and healthcare industries. Tammy has over 20 years of experience in organization development, training, speaking and coaching fields. In addition to her consulting, training and speaking work, Tammy enjoys researching and writing about women's leadership topics. Her most recent large-scale research project examined gender differences in core self-evaluations. Tammy holds a bachelor's degree in sociology with a concentration in human relations and work from Saint Anselm College and a master's degree in organization development and leadership from Saint Joseph's University. Tammy has extensive experience in multiple assessments and is certified in DiSC and specializes in the Herrmann Brain Dominance Instrument (HBDI).
Amy Wood, Psy.D., is a psychologist based in Maine, who--through psychotherapy, executive coaching, mediation, and training--has helped numerous adults from all walks of life and work to articulate and accomplish their own versions of success. In addition to her doctorate, she is a certified coach by the College of Executive Coaching and a certified mediator. She is author of "Life Your Way: Refresh Your Approach to Success and Breathe Easier in a Fast-paced World," an award-winning personal improvement book that surpasses quick-fix self-help rhetoric with a sustainable program for adapting to our perpetually hectic age. She has been accepted into the prestigious National Speakers Assn., writes the weekly blog "Living Smart" for MaineToday.com, and is often called on for her expert opinion by media ranging from local newspapers to "Parade Magazine."