Giving feedback to employees is a crucial and difficult task. It is not only a necessary effort from a legal perspective, but essential to meet the goals of higher productivity and satisfied employees and customers. Because it requires both objectivity and sensitivity - and is a skill like any other – it deserves attention and training.
Well documented and helpful performance feedback are essential to motivating employees and ensuring workplace effectiveness. This session will identify approaches, key actions, and tools for promoting individual and organizational responsibility and accountability. It will also offer suggestions on how to implement cultural changes that promote and support individual and organizational success. Supervisors, managers, and evolving leaders will leave with immediately applicable approaches that integrate into their personal styles. Whether the performance evaluation approach is hierarchical or 360, delivering critique effectively – i.e. talking so people will listen and listening so people will talk – is best served by well-trained supervisors and staff.
This course has been approved for SHRM PDCs
Gerri King, Ph.D., a former psychotherapist who worked with students, is a social psychologist and organizational consultant, who consults, trains, and speaks nationally and internationally to healthcare, corporate, industrial, educational, non-profit, and governmental clients throughout the US and abroad.
As a seminar presenter, trainer, frequent conference presenter/keynoter, and consultant, Dr. King offers a wide range of topics, including supervisory skills, team building, resolving conflicts through effective communication, motivating workforces, the dynamics of change, why adults and students avoid success, creating a blame-free and gossip-free work environment, facilitating the multi-generational workforce, and the changing role of leadership. She also facilitates conflict and consensus, strategic plans, and team building.
Gerri, a former adjunct professor at the graduate and undergraduate levels, is a founding partner and President of Human Dynamics Associates, Inc., a consulting and counseling firm in Concord NH. She holds a BA, Masters, CAGS, and Ph.D. and is the author of The Duh! Book of Management and Supervision: Dispelling Common Leadership Myths.
More information can be found on http://www.gerriking.com