Overview

Accountability: The Key to Organizational and Individual Success
PDT-BusLM-02

Enhancing Performance and Accountability

This workshop was formerly titled Accountability: The Key to Organizational & Individual Success 

Giving feedback to employees is a crucial and difficult task. It is not only a necessary effort from a legal perspective, but essential to meet the goals of higher productivity and satisfied employees and customers. Because it requires both objectivity and sensitivity - and is a skill like any other – it deserves attention and training.

Well documented and helpful performance feedback are essential to motivating employees and ensuring workplace effectiveness. This session will identify approaches, key actions, and tools for promoting individual and organizational responsibility and accountability. It will also offer suggestions on how to implement cultural changes that promote and support individual and organizational success. Supervisors, managers, and evolving leaders will leave with immediately applicable approaches that integrate into their personal styles. Whether the performance evaluation approach is hierarchical or 360, delivering critique effectively – i.e. talking so people will listen and listening so people will talk – is best served by well-trained supervisors and staff.

Instructor Bios

PDT-BusLM-02

Enhancing Performance and Accountability

  • Gerri King

    Gerri King

    Gerri King, Ph.D., is a social psychologist and organizational consultant to corporations, nonprofits, government, education, and healthcare. She works throughout the U.S. and abroad, with a focus on Mergers and Acquisitions, Strategic Planning, Leadership and Supervisory Training, Conflict Resolution, Managing Change, and Creating Blame and Gossip Free Work Environments. Based in Concord, NH, she is a founding partner of Human Dynamics Associates. Gerri’s book, available on Amazon.com,  is called The "DUH" Book of Management and Supervision: Dispelling Common Leadership Myths.

09:00am - 03:30pm
GSC Manchester
Gerri King
269.00 Tuition (includes lunch)
6
0.6
PDT-BusLM-02
222558