As the U.S. becomes more and more culturally diverse, the likelihood of being hired to coach an individual originally from another country, or a multicultural team, increases as well. Coaching someone from another culture can be a rich and rewarding experience. It can also present some unexpected challenges.
One of the most important skills to develop as a coach is the ability to meet the client wherever they are, to put aside preconceived notions and assumptions. Awareness of and embracing different cultural norms, values and perspectives can increase the trust a client grants a coach, while deepening the coaching relationship and its impact.
In this interactive course, you will learn about the concept of Cultural Intelligence and how to expand your capacity to better serve your foreign-born individual clients and multicultural teams. Learn and practice tools and techniques to expand your coaching skills and range.
Jermaine Moore is the founder of The Mars Hill Group, a consulting practice that partners with organizations to support their efforts in building and developing highly engaged, high-performing teams.
Jermaine has more than twenty years HR experience working across various industries introducing and reinforcing behaviors that drive business results and team performance. His areas of expertise include Diversity and Inclusion, Organizational Culture Development, Team Development, Leadership Development, Executive Coaching, Communication Training, and Change Management.
With a passion for Diversity and Inclusion, Jermaine currently serves as the Diversity Director for SHRM’s NH State Council and the Seacoast Human Resources Association (SHRA).