Wentworth by the Sea

The Dimensions of Leadership: 12th Annual Conference for Managers, Supervisors, Project and Team Leaders

Leading in today’s workplace is not easy. Managers and supervisors are continually stretched thin, juggling multiple projects, priorities, and demands. As a result, there is no longer one skillset, strategy or approach to solve every problem. Successful leaders must now be well-rounder professionals able to conquer any challenge thrown their way.

The Dimensions of Leadership will feature eight presentations that dive in to traits and attributes required of all managers, supervisors, and project managers that are critical for leadership success.

Concurrent Sessions Include:

  • Culture: Creating a High Performing Workplace – Peter Hughes
  • Problem Solve: Decision Making Skills for Leaders – Gerri King
  • Team Build: Building Highly Effective Teams – Peter Hughes
  • Facilitate: Managing Effective Group Meetings – Gerri King
  • Flexibility: Matching Your Approach to Fit the Situation – Lynne Richards
  • Coach: Coaching Employees To Be More Resourceful – J.T. O’Donnell
  • Dealing with Poor Performance: Is it Personality or Performance? – Lynne Richards
  • Collaborate: Tribe-Building 101 – J.T. O’Donnell

For more information on the conference, visit training.unh.edu/leadershipconference.

What You Will Learn


The Dimensions of Leadership: 12th Annual Conference for Managers, Supervisors, Project and Team Leaders

All conference readings and materials are included in the cost of enrollment.

Choose one concurrent presentation to attend from each session block:

Session 1: 9:15am – 10:30am

  • Problem Solving: Effective Decision Making Skills for Leaders – Gerri King
    • It is common to assess decisions by the outcome when it is really the process that should be the focus.  Solving problems and coming to conclusions are certainly challenging but, if approached creatively, an effective process can also strengthen teams, raise confidence, increase buy-in, and improve productivity.  Since the people who do the job every day usually know how to solve the problems, it is important to be inviting and inclusive.   
  • Culture: Creating a High Performing Workplace – Peter Hughes
    • This session will explore the various teambuilding techniques for creating a highly effective and efficient team.  We’ll cover the benefits of a well-planned-out teambuilding session and the pitfalls and negative consequences resulting from a lack of follow through.  There will be a profile of the characteristics and attributes of a high performing team and discussion on how some of the characteristics get played out in terms of team member behavior.  There will be actual examples of guiding principles that teams have instituted that act to shape and influence team member behaviors that reinforces core operating norms such as openness, trust, respect, and collaboration. Finally, we’ll give participants a chance to engage in a short teambuilding activity and discuss how experiential activities can yield positive results for improving team performance.

Session 2: 10:45am – 12:00pm

  • Facilitation: Managing Effective Group Meetings – Gerri King
    • It isn’t easy facilitating groups - especially if you have a stake in the outcome.  However, it is an essential quality, because the majority of challenges arise as a result of group process issues.  The ability to facilitate effectively comprises a collection of techniques that can be acquired like any other skills. This session will focus on enhancing group interaction, maintaining a safe and inclusive environment, and increasing participation.
  • Teambuilding: Building Highly Effective Teams – Peter Hughes
    • One of the fundamental principles for sustaining performance at a high level is to have a culture of engagement that is embraced by managers and employees.  Great organizations not only have exceptional leaders and teams, they have a culture of engagement that acts to empower managers and employees to push the envelope and create transformational changes.  During this session, we’ll explore the elements necessary to create and sustain a positive and enabling organizational culture that will lead to high levels of organizational success; review the role that leaders play in shaping an operating culture built on commitment and not compliance; and how a positive culture benefits an organization in the long term.  There will be discussion on the three dimension of organizational culture and review how important the leader’s behavior is in creating the foundational norms of the culture.  The session will end with a short video case study of a leader who transformed his organizations toxic culture to a high performing culture.

Session 3: 1:00pm – 2:15pm

  • Coach: Coaching Employees To Be More Resourceful – J.T. O’Donnell
    • Are your employees failing to come up with their own solutions? Do you find yourself constantly teaching and re-teaching the basics? Do you wish your employees could think more strategically and be more resourceful on the job? If so, then join J.T. O'Donnell for a session on the power of 'just-in-time coaching.' In this session, she'll walk you through why you should use coaching techniques to transform and empower your team. She'll show you how to identify coaching opportunities and learn to coach in the moment to get better results. You'll leave the session with a new perspective and some solid ideas of how you can make your team work smarter!
  • Flexibility: Matching Your Approach to Fit the Situation – Lynne Richards
    • Using the right style of leadership for the right situation is a concern for everyone in a leadership role. Should I direct, coach, support or allow my employees to be self-reliant and empowered? How do I know that I am matching the appropriate leadership style for the level of employee competence? During this interactive workshop you will utilize a self-assessment to determine your versatility in using the right style based on the needs of the employee - the person being led. Learn how to become a more flexible leader and improve your conversations about performance and development between you, the leader, and the people who work for you so that competence is developed and talented individuals are retained.

Session 4: 2:30pm – 3:45pm

  • Collaborate: Tribe-Building 101 – J.T. O’Donnell
    • The best teams act like tribes. Everyone knows their roles and responsibilities. But, they also aren't afraid to jump in and help out if needed. The spirit of a tribe is one of mutual respect and trust. As leaders, we all aspire to lead teams that work like a tribe. But, how do we get there? In this session, J.T. O'Donnell will share with you how "workplace personas" impact your teams' ability to come together as a tribe. You'll identify your personas and those of your employees, helping you to understand how to get the most out of each one. You'll also learn how to guide your team understanding each others' workplace personas so they can appreciate their co-workers more. You'll leave this session with strategies designed to empower and excite your team to come together and work like a true tribe - with passion, pride and patience!
  • Dealing with Poor Performance​: Is it Personality or Performance? – Lynne Richards
    • “I do my job! What you want requires a ‘personality transplant’ and that’s not going to happen!” In today’s overburdened work environment, as a manager you may have heard an outcry similar to this from someone you supervise. In this session you will look at ways to deal with problem situations and people. Is it personality or performance? How do you translate a problem attitude into a performance issue? What behaviors are acceptable and unacceptable, and why? You’ll learn how-to communication skills to address these behaviors, identify when a difficult personality becomes a performance issue, and explore key actions to correct the situation. 

Travel & Site Information


The Dimensions of Leadership: 12th Annual Conference for Managers, Supervisors, Project and Team Leaders

The Annual Leadership Conference is held at the Wentworth by the Sea in New Castle, NH. 

Wentworth by the Sea Hotel & Spa
588 Wentworth Road, New Castle, NH
(603) 422-7322

Since 1874, the Wentworth by the Sea has stood as a beacon of elegance on the New Hampshire Seacoast.  A Grand Destination of the East Coast, the venue offers postcard-perfect views, state-of-the-art facilities, and award-winning customer service.

Instructor Bios


The Dimensions of Leadership: 12th Annual Conference for Managers, Supervisors, Project and Team Leaders

  • Peter Hughes

    Peter Hughes, M.Ed., is a part-time faculty member at the University of New Hampshire’s Paul College of Business and Economics, where he teaches organizational behavior. He also teaches at Cambridge College’s Graduate School of Management teaching courses in operations and total quality management, organizational development, and transformational leadership. Peter has worked with numerous hospitality and service organizations. More recently, he was hired by the country of Anguilla to help improve the tourism experience for international visitors. Peter’s business career encompasses diverse industries where he has served as Manufacturing Manager, Corporate Project Manager and Director of Organizational Development. He is also the President & CEO of High Performing Leadership, Ltd, and the author of the book, Leadership and the Road to High Performance.

  • Gerri King

    Gerri King

    Gerri King, Ph.D., is a social psychologist and organizational consultant to corporations, nonprofits, government, education, and healthcare. She works throughout the U.S., Asia, and Canada with a focus on Mergers and Acquisitions, Strategic Planning, Leadership and Supervisory Training, Conflict Resolution, Managing Change, and Enhancing Teams. Based in Concord, NH, she is a founding partner of Human Dynamics Associates. Gerri also has a new book out, available on Amazon.com, called The "DUH" Book of Management and Supervision: Dispelling Common Leadership Myths.

  • J.T. O'Donnell

    J.T. O'Donnell

    J.T. O’Donnell is a career strategist and workplace consultant who helps workers of all ages find greater professional satisfaction. She works with both individual clients and corporations, giving her access to emerging workforce trends. A graduate of Tufts University, she has 18+ years of experience, managing, training and coaching people of all ages on a wide variety of career topics. O'Donnell's work has been cited in Wall Street Journal, USA Today, New York Times, The Boston Globe, CNN.com, MSNBC.com, AOL.com, Careerbuilder.com, BusinessWeek.com, Mashable.com, Yahoo.com and dozens of other national publications. Her book, CAREEREALISM: The Smart Approach to a Satisfying Career, outlines her highly successful career-coaching methodology. In 2007 she joined Dale Dauten to write the career advice column "JT & Dale Talk Jobs," a nationally syndicated column that appears in more than 130 newspapers, reaching 6+ million households weekly.

  • Lynne Richards

    Lynne Richards

    Lynne Richards, MBA, is an author, founder of Leading Generations, a training and leadership development firm, and a member of the National Speakers Assn. She specializes in helping people develop their leadership, supervisory, and training skills. With over 20 years' experience in management and training, she brings a wealth of hands-on, practical experience to the classroom, providing clients with workshops on leadership, supervision, communication, and training design and delivery.

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