The Resilient Leader: Annual Conference for Managers, Supervisors, Project and Team Leaders

The Resilient Leader: Annual Conference for Managers, Supervisors, Project and Team Leaders

“Resilience” is defined as the capacity to recover quickly from difficulties. In today’s world of rapid, constant change, the ability to respond and grow in the face of challenges can determine an organization’s long term success. Whether you are in an entry level or senior leadership role, this conference will provide you with the tools you need
to build resiliency in your personal approach to work, and influence a culture of resiliency in your organization. Sessions will cover topics such as emotional intelligence, building resilient teams, successful change management, communication, and mindful time management.

What You Will Learn


The Resilient Leader: Annual Conference for Managers, Supervisors, Project and Team Leaders


  • 8:00-9:00am: Registration & Continental Breakfast
  • 9:00-9:15am: Welcome & Announcements
  • 9:15-10:30am: Concurrent Session 1
  • 10:30-10:45am: Break
  • 10:45am-12:00pm: Concurrent Session 2
  • 12:00-1:00pm: Lunch
  • 1:00-2:15pm: Concurrent Session 3
  • 2:15-2:30pm: Break
  • 2:30-3:45pm: Concurrent Session 4


1A: Integrating Emotional Intelligence (Amy Wood)
A high IQ doesn’t necessarily translate into academic, career, or social success. The most accurate predictor of achievement is emotional intelligence, or EQ – the capacity to understand one’s self and others, and apply that understanding effectively in real world situations. Personal and professional resilience (the ability to bounce back, and even grow, after experiencing a setback or failure) is directly tied to emotional intelligence as well. This session covers the components of emotional intelligence, why it’s essential, ways to increase it, and how to leverage it to enhance success and resilience in all areas of your life.

1B: Building Engaged, Motivated and Resilient Teams (Gina Abudi)
While employee engagement and motivation is a topic often discussed, the tie between engagement, motivation, and resilience is sometimes overlooked. There are direct ties between employees’ perceived value and their productivity, as well as to their resiliency – both individually and as part of a team. This session will explore ways to build employee engagement in your organization, ensure motivation of your employees and provide methods for increasing teams’ ability to recover and grow from setbacks. A mini case study and discussions topics will explore ways to engage, motivate, and build resilient teams.


2A: Cultivating Your Social Support Network (Amy Wood)
As resiliency researcher Elliot Friedman says, “The availability of social support in all its forms—instrumental support, emotional support, support with how you think about things—they all matter and help us in facing challenge.” Positive social relationships are integral to personal and professional resilience, especially amid ever-increasing technology that can cause feelings of disconnection. Many of us have a natural support network of family and friends, and we don’t realize the benefits of continually broadening that network, not just personally but professionally too.  This session considers the value of social engagement, explores how to expand your social support network in an age of technology-enabled relationships, and offers suggestions for encouraging a socially supportive workplace. 

2B: Best Practices for Successful Change Management: Engaging Employees in Change (Gina Abudi)
Change is necessary and provides an organization with opportunities for growth. It is constant, and can be stressful for nearly everyone in the organization; but everyone needs to be involved in supporting and moving forward change initiatives in order to enable continuous growth of the organization, effective competition in a global environment, and to meet client expectations. The biggest challenge for individuals in most organizations is how to effectively champion and support change initiatives. It is essential to engage employees in change – to get them involved early on so they can more champion and adopt the change that has to happen. This session will include a variety of ways to engage employees in change, from early on prior to launching a change through to implementation and checking in after a change has been rolled out. All participants will be provided templates to use back on the job.


3A: Confidence: The Key to Resilience (Tess George)
Description coming soon!

3B: Mindfully Managing Your Time (Tammy Jordan)
Time management is personal and unique and not all strategies work for all styles and preferences.  Except one:  mindfulness.  Learning mindful time techniques can reduce stress, improve emotional intelligence, increase effective communication, and further engage your employees.   Mindful strategies, methods, tools and  hacks to stay in “in your zone” all day will be shared. Focus will be on strategies to address the seemingly unending distractions that pop up each day.  In this session, you’ll discover an emerging super tool for managing not just your time but your entire work environment. 


4A: Communicating & Connecting (Tess George)
Communicating is more than sharing words and ideas. It’s really hearing and understanding others, and creating a connection with them. The ability to connect is absolutely critical for business success – from new hires to top management. In this workshop, you’ll learn: what you absolutely must pay attention to every time you communicate; the importance of differences in communicating well; how to quickly determine your communication partner’s personality, and use it to communicate more effectively; listen for the real message, both verbal and non-verbal; develop trust, the building block of all good relationships; communicate in order to keep relationships strong; and techniques for talking about difficult topics, while maintaining positive relationships.

4B: Creating an Authentic, Purpose-Driven Culture (Tammy Jordan)
There are many strategies for increasing personal and professional resilience - but how can we expand personal resilience to influence an entire organization? This session will explore ways to integrate purpose into your organizational culture, build authenticity in your organizational mission, and integrate concepts of stability, confidence, and determination into your leadership style – in turn creating a culture of resilience.

09:00am - 04:00pm
Wentworth-by-the-Sea, Portsmouth
Tess George
Amy Wood
Tammy Jordan
Gina Abudi
USNH Tuition Waiver Discount
PDT - 10% Alumni Discount