wentworth by the sea

Annual Conference for Managers, Supervisors, Project and Team Leaders

Join UNH Professional Development & Training for our semi-annual Leadership Conference at the Wentworth by the Sea! 

As the first decade of the 21st century concludes, many organizations are facing a future filled with continued evolution and demand for innovation - and often the pressure to do more with fewer resources. These organizations will need to work smarter to succeed in an increasingly globalized and automated world, and focus on their core resources and processes.

Leadership 2020: Work Smarter offers two tracks - "People" and "Process" - which will provide participants with the opportunity to examine key personnel topics such as hiring in today's market, generational dynamics, and diversity and inclusion, as well as key process areas including strategic planning, customer service, and Lean thinking. Join us for a dynamic day, kicked off by an inspirational keynote, and develop your strategy for working smarter in 2020 and beyond.

What You Will Learn


Annual Conference for Managers, Supervisors, Project and Team Leaders


9:00-9:15am | Welcome
9:15-10:45am | Breakout Session 1

  • [1A] PEOPLE | Building a Culture of Diversity & Inclusion - Jermaine Moore 
  • [1B] PROCESS | Mastering the Strategic Planning Process - Gerri King

10:45-11:00am | Break

11:00am-12:30pm | Breakout Session 2

  • [2A] PEOPLE | Managing Multiple Generations - Gerri King
  • [2B] PROCESS | Cultivating Customer Service Excellence - Peter Hughes

12:30-1:30pm | Lunch

1:30-3:00pm | Breakout Session 3

  • [3A] PEOPLE | Hire Right, The First Time - Amy Cann
  • [3B] PROCESS | Lean Thinking for Leaders - TBD

3:00-3:15pm | Break

3:15-4:00pm | Breakout Session 4

Instructor Bios


Annual Conference for Managers, Supervisors, Project and Team Leaders

  • Amy Cann

    Amy Cann

    Amy’s career has spanned over 20 years in the Human Resources profession, and she is committed to guiding leaders to create positive, productive, safe work environments and engaging cultures for their employees while partnering to solve their challenges.

    She is currently enrolled at the Maine School of Law to complete her Juris Doctor degree with a specialization in Employment Law. Her education includes both a Master of Science in Organizational Leadership and a Master of Business Administration degree, Graduate Certificates in Human Resources Management and Social Media Marketing, and a dual Bachelor degree in Human Resources Administration and Psychology.

    Amy has designed and taught graduate, undergraduate, and professional development workshops for eight years for Southern New Hampshire University (SNHU) and the University of New Hampshire (UNH), as well as led over 100 employer training sessions over the years.

    She is a Certified Senior HR Professional (SHRM-SCP) through the Society of Human Resources Management (SHRM) and a Certified Safety Management Specialist (SMS) through the Board of Certified Safety Professionals (BCSP), a member of the NH Business and Industry Association (NH BIA) and the Chamber Collaborative of Portsmouth.

    Amy specializes in employment law, employee relations, leadership coaching, risk management, and organizational development and training.

  • Peter Hughes

    Peter Hughes, M.Ed., is a part-time faculty member at the University of New Hampshire’s Paul College of Business and Economics, where he teaches organizational behavior. He also teaches at Cambridge College’s Graduate School of Management teaching courses in operations and total quality management, organizational development, and transformational leadership. Peter has worked with numerous hospitality and service organizations. More recently, he was hired by the country of Anguilla to help improve the tourism experience for international visitors. Peter’s business career encompasses diverse industries where he has served as Manufacturing Manager, Corporate Project Manager and Director of Organizational Development. He is also the President & CEO of High Performing Leadership, Ltd, and the author of the book, Leadership and the Road to High Performance.

  • Gerri King

    Gerri King

    Gerri King, Ph.D., is a social psychologist and organizational consultant to corporations, nonprofits, government, education, and healthcare. She works throughout the U.S., Asia, and Canada with a focus on Mergers and Acquisitions, Strategic Planning, Leadership and Supervisory Training, Conflict Resolution, Managing Change, and Enhancing Teams. Based in Concord, NH, she is a founding partner of Human Dynamics Associates. Gerri also has a new book out, available on Amazon.com, called The "DUH" Book of Management and Supervision: Dispelling Common Leadership Myths.

  • Jermaine Moore

    Jermaine Moore

    Jermaine Moore is the founder of The Mars Hill Group, a consulting practice that partners with organizations to support their efforts in building and developing highly engaged, high-performing teams.

    Jermaine has more than twenty years HR experience working across various industries introducing and reinforcing behaviors that drive business results and team performance. His areas of expertise include Diversity and Inclusion, Organizational Culture Development, Team Development, Leadership Development, Executive Coaching, Communication Training, and Change Management.

    With a passion for Diversity and Inclusion, Jermaine currently serves as the Diversity Director for SHRM’s NH State Council and the Seacoast Human Resources Association (SHRA).

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