Supervisors who know how to lead, rather than just supervise, or worse yet, just tell people what to do, are a tremendous asset to their employer.
They inspire others to bring their best selves to work and give 110%.
They are able to unify diverse personalities around their employer’s mission and goals, and help people rise above the drama of personality conflicts.
When changes need implementation, they foster commitment rather than just compliance.
Growing one’s leadership skills not only helps supervisors increase their effectiveness, it also helps employers build their internal leadership pipeline.
Since supervisors account for 70 percent of employee engagement, according to Gallup’s research, helping supervisors develop their leadership skills directly impacts an organization’s ability to retain and engage employees.
This highly interactive seminar, we will address:
David Lee, the founder of HumanNature@Work, works with employers who want to improve employee engagement, productivity, and customer service through his consulting, coaching, and training. He has worked with organizations and presented at conferences both domestically and abroad. An internationally recognized thought leader in the field of employee engagement and performance, he is the author of over 100 articles and book chapters published in the US, Europe, India, Australia, and China. He is the author of Dealing with The Difficult Co-Worker, Managing Employee Stress and Safety (published by MEMIC) and Powerful Storytelling Techniques (published by ATD Press). Both the second and third editions of the business classic, The Talent Management Handbook, feature a chapter of his about the topic of Onboarding. In addition to his research and work with both struggling and “best in class” organizations, David Lee’s work draws from a wide range of scientific disciplines that seek to understand human nature. Taking this research which typically doesn’t find its way into the business world, David translates these principles of human nature into practical leadership and managerial strategies that optimize employee performance. To capture the impact understanding human nature makes, David borrows from the popular TV show The Dog Whisperer, and explains “Understanding human nature helps you become a People Whisperer, and by doing so, dramatically improves your ability to get the best results from others (and yourself).” Recently, his work on what makes organizations resilient and employees perform at their best has focused on the central role productive relationships and productive conversations have on these outcomes, with this being the take away message: “Every better business result you want requires having a better conversation.”
