Overview

PDT-BusLM-35

Stepping Up to Supervisor

IMPORTANT NOTICE: This program is scheduled as a face-to-face classroom training during the Fall 2020 semester, but may be moved online due to future recommendations for distance learning due to the Novel Coronavirus (COVID-19).  Any updates will be posted on this page and all enrolled students will be notified by email of any anticipated curtailments. 

Making the transition from staff member to supervisor can be especially challenging. This workshop addresses some of the challenges unique to the employee who has recently been promoted from within. Through self-assessment and case study discussion, you'll have the opportunity to determine your preferred supervisory style and identify ways to modify your style to bring out the best in others.

Discussion will focus on:

  • Developing confidence and getting comfortable in your new role
  • Assertiveness vs. command and control
  • Gaining the respect of staff, peers and management; building credibility and influence
  • Dealing with passive-aggressive or resistant employees
  • Maintaining friendships with former peers (separating personal and business issues)

Instructor Bios

PDT-BusLM-35

Stepping Up to Supervisor

  • Lynne Richards

    Lynne Richards, MBA, is an author, founder of Leading Generations, a training and leadership development firm, and a member of the National Speakers Assn. She specializes in helping people develop their leadership, supervisory, and training skills. With over 20 years' experience in management and training, she brings a wealth of hands-on, practical experience to the classroom, providing clients with workshops on leadership, supervision, communication, and training design and delivery.

09:00am - 03:30pm
Manchester Campus, 88 Commercial St.
Lynne Richards
269.00 Tuition (includes lunch)
6
0.6
PDT-BusLM-35
221094